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Patient Care Coordinator Full Time Vancouver Bc

3 months ago

Vancouver, British Columbia, Canada Footbridge Centre for Integrated Orthopaedic Care Full time
Great opportunity

Responsibilities:

  • Deliver exemplary patient-centered care to all Footbridge patients.

Phone Counselor:
interface with new and current Footbridge patients on the phone.

Educator:
provide information, answer questions relating to appointments, surgery and other administrative requirements. Facilitate patient flow by directing patients to correct locations, arranging patient transport.

Appointment Manager:
scheduling and coordinating patient appointments for in person clinics, virtual telehealth clinics, pre
- and post-surgery, sports medicine, urgent/acute care or chronic MSK.

Administrative Facilitator:
image requisitions, prescriptions and other patient needs as directed by the physician. Update and maintain patient records and ensure test results are available for physician review

Billing Support:
Do MSP billing and any private billing for the physicians. Process insurance forms and claims.

EMR Expert:

provide feedback to the Managing Director that will assist in development of better procedures and protocols for Footbridge with the goal of enhancing patient care and efficiency.


Collaborator:

work with other members of the care team (ie: orthopaedic technician, radiology technician, nurse) to facilitate expedient patient care.


Other:
other duties may be assigned as required.

Experience:

  • Previous experience in a medical office preferred
  • Proven experience working in a high volume, fastpaced, evolving team environment.
  • Proficiency in electronic medical records systems
  • Strong understanding of medical terminology
  • Excellent communication and interpersonal skills
  • Ability to multitask and work efficiently in a fastpaced environment

Job Types:
Full-time, Permanent

Salary:
$23.00-$27.00 per hour

Expected hours: 37.5 per week

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • Paid time off
  • Vision care

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Work Location:
In person