Mens Formalwear Specialist Manager

2 weeks ago


Red Deer, Alberta, Canada Black Knight Tuxedos Full time
Black Knight Tuxedos is excited to announce that we are looking to expand our Tux Team

Who We Are
Black Knight Tuxedos is a family owned business that has been serving central Alberta for over 35 years. We specialize in men's formalwear and have Red Deer's only in-store inventory for tuxedo and suit rentals.

Here at Black Knight Tuxedos we focus on personalized one-on-one service to help our clients find the perfect outfit for every occasion.

We provide an exceptional shopping experience, one that we have built our reputation on and create genuine relationships with our clients.


Who You Are
You are naturally outgoing and friendly and exhibit strong listening skills. You have a gift for helping your clients feel confident and welcomed and tend to make strong connections. You are patient and understanding and are 100% committed to excellence in client service.

You are energetic and self-motivated.

You have a love for fashion and have a refined personal image.

You enjoy taking time off in the winter months as this is our slow season.


You are someone that enjoys working with others and possesses the soft skills to manage and develop seasonal team members.

You are someone who is looking for a lasting career.

What You Will Be Doing
Welcoming each new client to our shop with warmth and energy.

Taking the time to get to know your clients personally and working to gain their trust in order to provide them with the best experience.

Ensuring that each client is properly fit and measured.

Recording all the client information in our computer system for each reservation accurately.

Producing the rentals for the week which would include mínimal sewing and pressing (no sewing skills required). Attention to detail goes a long way.

You will be in charge of;
Employee scheduling, on boarding and team dynamics.

Ordering from suppliers.

Handling all client concerns or complaints effectively with resolution.

Soliciting reviews from happy clients.

Work Environment;
Fast paced in busy season.

Timeline oriented.

Team based work environment fostering collaboration.

Details
Pay is hourly plus a commission.

Job Types:
Full-time, Part-time, Permanent, Seasonal

Salary:
$17.00-$19.00 per hour

Benefits:

  • Onsite parking

Supplemental pay types:

  • Commission pay

Experience:

- retail management: 1 year (preferred)

Work Location:
In person

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