Intermediate Secretary

Do you want to work for a health care organization that changes people's lives? One that not only cares deeply about clients, but also values that its employees are its greatest asset?

Vision Loss Rehabilitation Canada is a unique health services organization that serves people who are blind or partially sighted across the country. Our certified specialists provide training that empowers clients to develop or to restore activities of daily living skills, to promote their independence, to enhance safety and mobility. We work closely with ophthalmologists, optometrists, and other health care professionals, by providing essential care on a referral basis in homes, workplaces and communities across the country.

We offer competitive salaries and benefits, flexible schedules, and opportunities for professional development and growth.

For more information about Vision Loss Rehabilitation Canada, please visit or call

Position Title: Intermediate Secretary

Location: Sudbury, ON

Term: Full-time, Contract

Reports To: General Manager, Medical Mobile Eye Care Unit

Salary: $21.25/hour

Date: May 7, 2024

I. Scope and Summary of Primary Responsibilities

In covering a broad range of duties, the emphasis of this position is to support the coordination of annual Medical Mobile Eye Care Unit (Eye Van) patient booking and health care provider communication. The program utilizes specialized software to complete workflows.

II. Essential Functions

Essential Duties entail (but not limited to):

•Provides administrative support to the Eye Van, Vision Loss Rehabilitation Team working with the General Manager

•Responds to inquiries from patients, referral sources, and other community contacts about Eye Van, VLRC and other programs.

•Updates Registration and Eye Information pages within Electronic Medical Record

•Provides support for the booking of patient appointments.

•Ensures all patient information is accurately entered in a timely manner.

•Scans documents using naming convention standards.

•Updates patient status

•Keeps database up to date; closes off services as applicable based on consultation reports.

•Supports the maintenance of patient charts, documents, and referrals, file documentation and patient status.

•Prepares referral response letters to eye care professionals.

•Contributes to a supportive team environment to meet the operational and team objectives.

•Manages multiple tasks, while still meeting deadlines and producing high-quality work

•Participates in service evaluation and program planning processes as needed to maintain and improve service outcomes.

•Consults with supervisor on issues that are more complex and that may require upper-level approval.

• Committed to maintaining privacy and confidentiality.

Requirements

III. Qualifications

Knowledge and Skill Requirements:

•Well-developed interpersonal, written and verbal communications skills

•Detail-oriented, highly organized with excellent multi-project and time management skills

•Professional attitude, self-starter, and flexible

•Sensitivity to the needs of persons with vision loss

•Demonstrated customer service skills

•Exercises judgment and tact when dealing with individuals and demonstrates sound judgment in when to elevate issues to the next level.

Experience and Education:

•Minimum college diploma in office administration or equivalent.

•2 years' work experience in a reception or administrative function,

•Experience working within a healthcare environment is considered an asset.

•Proficient in the use of Microsoft Office 365 & Suite products

•Bilingualism is considered an asset.

Benefits

Apply Now

If this sounds like the role for you, apply now to

Be sure to include a resume, cover letter, and mention how you heard about this opportunity.

VLRC is committed to creating and fostering an inclusive workplace and we are committed to a fair, transparent, and accessible recruitment process. We strongly encourage applications from members of groups that have been historically disadvantaged and marginalized, including but not limited to Indigenous peoples, racialized persons, persons with disabilities, people who are blind, partially sighted, or deafblind, and those who identify as women and/or 2SLGBTQ+.We strongly encourage applications from applicants with sight loss. Direct lived experience would be a definite asset.

VLRC is committed to accommodating applicants with disabilities and will work with applicants requesting accommodations at any stage of the hiring process. Please note that the successful candidate will be required to pass a standard Vulnerable Sector Check.

Not sure if you qualify? Think about applying anyway

We understand that not everyone brings 100% of the skills and experience for the role. If you possess similar experience to what we've listed above, we encourage you to apply. We believe that diverse experience, transferable skills, and passion are key

We thank all applicants for their interest in VLRC, however, only those selected for an interview will be contacted.

Closing Date for Applications: May 20, 2024