Medical Secretary

7 months ago

Greater Sudbury, Canada Health Sciences North Full time

**Medical Secretary - Timmins**:
Competition #

3687

Job Title

Medical Secretary - Timmins

Department

Regional Outpatient Geriatric Medicine Serv

Status

Permanent

Work Type

Full-time

Affiliation

CUPE Clerical

Shift Assignment

Days

Bilingualism Required

Yes

Police Check Requirement

N/A

Site

NESGC - Regional Outpatient Geriatric Medicine Service CUPE Clerical

Salary Information

$25.53 to $26.83 /hr

Application Closing Date

Until Filled

**KEY FUNCTION**:
Provide administrative support and secretarial services to the North East Specialized Geriatric Centre Physicians, Clinical Manager, and Team.

**REPORTING**:
Under the general direction of the Clinical Manager, Regional Outpatient & Outreach Geriatric Medicine Service.

**DUTIES**:

- Provide secretarial services (e.g. transcription of dictation, drafting/ creating reports, memos, forms and templates, keyboarding, data entry, duplicating, and scanning).
- Prepare external and internal correspondence.
- Review and process incoming referrals and faxes.
- Manage patient waitlist for North East Specialized Geriatric Centre (NESGC) clinics across the North East.
- Schedule all appointments and meetings for incoming referrals (e.g. ambulatory, outreach clinics and Ontario Telemedicine Network) and for staff; make arrangements for videoconferencing sessions as required.
- Input demographic and patient related information into electronic medical record.
- Direct all incoming telephone calls appropriately, screen all patient related telephone calls, register patients and visitors, and manage/distribute all incoming mail.
- Prepare and process billings and maintain the Ontario Health Insurance Plan (OHIP) billing system including remittance advice, error reports, and inquires; correspond with the Ministry of Health and Long Term Care as required.
- Maintain patient records.
- Manage and respond to physician tasks/requests including obtaining outstanding tests/reports for the patient’s chart, contacting the patient regarding test results, and contacting partners in care to determine status of referrals/involvement as required.
- Track external referrals, labs, and requisitions.
- Provide support to the multidisciplinary team and the daily operations of the clinic.
- Maintain an effective filing and information retrieval system that includes clinic educational material, screening tools, and internal and external forms.
- Review case files for retention of materials and destroy outdated material in accordance with procedures and applicable legislation.
- Create and maintain databases and contact lists as required.
- Organize, maintain and keep an inventory of adequate office, medical and cleaning supplies.
- Develop and implement efficient processes to better support patients and caregivers.
- Participate in education and training specific to current, relevant federal and provincial health and safety legislation, standards and guidelines.
- Participate in hospital training as required.
- Assist with improvement initiatives as required.
- Perform other duties as required.

**QUALIFICATIONS**

**EDUCATION AND TRAINING**:

- Minimum of a one (1) year Diploma in a Medical Office Administration field, from an accredited college/university.
- Ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate is required.

**EXPERIENCE**:

- Minimum of six (6) months’ experience working within a health care environment.

**KNOWLEDGE/SKILLS/ABILITIES**:

- Demonstrated knowledge of Medical Terminology.
- Demonstrated knowledge of typing, taking dictation and transcription.
- Demonstrated ability to understand and meet the needs of customers.
- Demonstrated computer skills with intermediate proficiency in Microsoft Office software (e.g. Word, Excel, Power Point and Outlook) and applicable patient information systems. (e.g. Meditech and Accuro)
- Demonstrated ability to effectively interact and communicate with patients, families, and healthcare workers.
- Demonstrated interpersonal and communication skills.
- Ability to prioritize tasks.
- Demonstrated compliance with HSN’s privacy policy.
- Demonstrated commitment to the safety of co-workers and patients.

**PERSONAL SUITABILITY**:

- Demonstrated ability to work effectively as a member of an interdisciplinary team.
- Demonstrated commitment to ongoing professional development.
- Demonstrated professionalism in dealing with confidential and sensitive issues.
- Demonstrated positive work record and good attendance record.
- Ability to meet the physical and sensory demands of the job.
- Ability to travel between local sites.

HSN THANKS ALL APPLICANTS.
ONLY THOSE SELECTED FOR INTERVIEWS WILL BE CONTACTED.
WE WILL NOT ACCEPT APPLICATIONS AFTER THE CLOSING DATE AND TIME.

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