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Patient Experience Coordinator

3 months ago

Barrie, Ontario, Canada Fotis Physio and Wellness Full time

Benefits

  • Competitive salary commensurate on experience
  • Paid training and ongoing education

Requirements:

  • Customer service/greeting and sales.
  • Answering multiline phones and multitasking.
  • Processing client's payments and issuing related invoices; interact with clients and third party groups.
  • Managing clinic flow and organization.
  • Tidying and cleaning maintenance of the clinic
  • Communicating with clients and team of healthcare professional.
  • Ability to communicate and work effectively on a multidisciplinary team.
  • Strong communication and teamwork skills.
  • Ensuring growth and filled appointments
  • Ability to multitasking efficiently and accurately
  • Able to manage time efficiently and prioritize multiple tasks.
  • Proficient in use of computers and other office equipment.
Soft Skills

  • Strong problem solving skills and ability to learn quickly.
  • Work independently unsupervised and well with a team.
  • Ability to take charge, work well with others and independently while executing a high level of patience and understanding.
  • Meticulous records maintenance skills.
  • Superior telephone manners and strong interpersonal skills.
  • Strong customer service orientation.
Familiarity with Blue cross, Medavie, Telus Portal, Provider connect, and Nexgen, billing preferred.

New graduates of medical office assistant/administrative assistant welcomed.

Job Types:
Full-time, Part-time

Salary:
$17.00-$19.00 per hour

Expected hours:
per week

Benefits:

  • Casual dress
  • Company events
  • Discounted or free food
  • Flexible schedule
  • Onsite parking

Flexible Language Requirement:

  • French not required

Schedule:

  • Evening shift
  • Every Weekend
  • Monday to Friday

Supplemental pay types:

  • Overtime pay

Education:

  • Secondary School (preferred)

Work Location:
In person