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Dispatcher/customer Service Representative

3 months ago

Parksville, British Columbia, Canada Roto-Rooter Plumbers - Parksville Full time
Roto-Rooter is looking for a new team member to join our office team. We are an established plumbing and drain cleaning company operating in the mid Vancouver Island area. This position will prodominately deal with customer service and dispatching functions. In addition, there will be operational support duties to be completed on a day-to-day. We are looking for an energetic and customer oriented individual to join us

Below is a list of some items you'll be expected to perform:

  • Receiving customer bookings.
  • Invoicing and payment processing.
  • Dispatching technicians.
  • Conducting customer satisfaction reviews.
  • Document processing.
The ideal individual will have experience in and/or the ability to do the following:

  • Microsoft office suite.
  • Computer typing.
  • Company management database experience.
  • Customer service.
  • Some heavy lifting.
  • Multitasking.
If this is a career change that interests you, please send resume for review.

Job Types:
Full-time, Permanent

Pay:
$20.00-$24.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • RRSP match

Schedule:

  • 8 hour shift
  • Monday to Friday

Education:

  • Secondary School (preferred)

Experience:

- customer service: 2 years (preferred)

- dispatching: 2 years (preferred)

Work Location:
In person