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Customer Service Representative

2 months ago


Parksville, British Columbia, Canada Waste Connections of Canada Inc. Full time

Job Summary:

Waste Connections of Canada Inc. is seeking a highly skilled and motivated Customer Service Representative to join our team in Parksville, BC. As a key member of our administrative team, you will be responsible for providing exceptional customer service, managing daily administrative tasks, and supporting the overall operations of our organization.

Key Responsibilities:

  • Manage daily administrative tasks, including establishing work priorities and ensuring timely completion of tasks.
  • Provide exceptional customer service, responding to customer inquiries, and resolving issues in a professional and courteous manner.
  • Assist with the development and implementation of reporting procedures, ensuring accurate and timely reporting of key performance indicators.
  • Perform clerical and reception duties, including sorting incoming mail, filing, photocopying, faxing, and office organization.
  • Assist with the ordering of office supplies and maintaining inventory control.
  • Perform additional tasks as required to support the overall operations of the organization.

Requirements:

  • Minimum High school diploma.
  • 3-5 years of directly related experience in office administration.
  • Solid knowledge of MS Office Applications.
  • Organizing and coordinating skills.
  • Ability to communicate effectively, both orally and in writing.
  • Knowledge of supplies, equipment, and/or services ordering and inventory control.
  • Ability to analyze and solve problems.
  • Ability to gather data, compile information, and prepare reports.
  • Ability to foster a cooperative work environment.

What We Offer:

  • Competitive salary ($40K-45K) plus incentives.
  • Full-time position with benefits and RRSP.