Systems and Information Coordinator

2 weeks ago

Red Deer, Alberta, Canada Red Deer Polytechnic Full time

Please see Special Instructions for more details
:

This position has the ability to work hybrid with the expectation to be on campus as per scheduled days.

Posting Details:

Position Information

Position Title

  • Systems and Information Coordinator
    Position Summary
  • The Systems and Information Coordinator leads data management systems and online fundraising platforms for institutional fundraising and constituent relationship management. Responsibilities include system configuration, data analysis, report creation, policy development, training, troubleshooting, and maintaining online fundraising presence. Ensures database reliability, accuracy, accessibility, and strategic alignment with revenue generation and constituent engagement goals.
    Position Responsibilities

Systems Optimization:

  • Analyzes departmental projects and objectives and engages with data stakeholders to identify opportunities to optimize systems and integrated online environment
  • Provides advice, analysis and solutions to optimize technology and employ industry best practice
  • Researches, recommends, negotiates, and manages projects related to system enhancements and upgrades

Data Maintenance and Security:

  • Coordinates scheduled and ad hoc data validation and maintenance
  • Analyzes and redefines system coding to ensure reporting aligns with KPIs and institutional revenue reporting requirements
  • Manages 3rd party relationships with system vendors and consultants
  • Assesses user group access needs; defines and maintains security framework and conducts system audits
  • Responsible for adhering to institutional and data governance policies

Reporting and Analytics:

  • Creates and deploys scheduled and ad hoc queries, reports, imports and exports, dashboards, visualizations, analytics and data presentations
  • Utilizes advanced Excel skills to segment, manipulate, analyze and benchmark data

Online Environment:

  • Creates and maintains RDP's online fundraising and event registration presence; ensures accuracy, accessibility and integration with RE NXT
  • Provides timely troubleshooting of user issues and transaction errors
  • Complies with PCI DSS, FOIP and CASL guidelines

Training and Procedures:

  • Creates and maintains relevant policy and procedure manuals and related training documents and videos
  • Creates and facilitates customized training sessions related to data management policies, processes and industry best practices
  • Creates and maintains a Sharepoint site that serves as a centralized knowledgebase of training materials, policies, forms and system project resources
  • Ensures that all users are capable, confident and empowered to access the information they need, and to positively contribute to data accuracy, relevancy and overall database integrity

Partnerships and Integration

  • Ensures strategic, accurate and timely integration with RDP's Banner system
  • Liaises with internal departments to develop export/import mapping structure and processes for crossdivisional data interchanges
  • Develops a comprehensive understanding of each individual user's role as it relates to information access and usage; ensures collaborative and consistent data management by all users

Required Qualifications

  • Two (2) years of postsecondary training, completion of a community college certificate including trades apprenticeships or equivalent.
  • Three to five years of related experience
  • Blackbaud Fundamentals Certification an asset

Preferred Qualifications

  • Four (4) year undergraduate degree, or three (3) year undergraduate degree plus one full additional year of university in a related program representing four years of study or equivalent.
  • Relational database expertise, preferably Blackbaud's Raiser's Edge NXT, with proven experience in database view, webview, NetCommunity and Online Express; including the ability to create, maintain and troubleshoot webpages
  • Working knowledge of current industry standard processes and policies for information management
  • Proficient in Office 365 products; extensive Microsoft Excel and Word knowledge, with experience related to data manipulation, analysis, and visualization
  • Proficient in analytical, organizational and time management skills to complete work with accuracy and attention to detail
  • Proven ability to work as an effective team member with others from across the organization
  • Demonstrated collaborative approach that values open and honest communication, integrity, respect, consistency, and fairness
  • Ability to work autonomously, adapt to multiple competing priorities and work with multiple stakeholders to deliver results on time
  • Banner and Cognos working knowledge an asset

Salary or Hourly?

  • Salary
    Salary
- $67, ,283 annually
Benefits and Compensation Information

  • Red Deer Polytechnic offers a comprehensive benefits package including extended health and dental care through Blue Cross, access to a health sp

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