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Call Center Representative

3 months ago

Calgary, Alberta, Canada ABM College Full time

Job Position:
Call Center Representative (Sales)

(Full-Time Position)
ABM College is currently seeking a full-time

Call Center Representative (Sales) for immediate hire at our Calgary campus. Our Advisors are dedicated to assisting potential students in selecting and enrolling in their ideal program. The position is best suited for highly competent, energetic, and exceptionally motivated individuals -a positive attitude and friendly demeanor are key to success. The close-knit administrative staff provides a supportive and welcoming environment to help foster success. We offer competitive compensation, commission-based incentives, and numerous other benefits.

Company Overview:

  • ABM College is one of the leading career training institutions in Alberta and Ontario.
  • Throughout its history, ABM College has provided students with professional training, academic knowledge, and the right skill set to meet employment market demands.

Duties & Responsibilities:

  • Assist with recruitment through warm calling, student interviews, information sessions, and booking appointments for admissions.
  • Assist prospective students in their career exploration.
  • Advise prospective students about the programs offered, admissions procedures, eligibility, costs involved, and financial assistance services.
  • Exceed the admission enrollment sales quotas set by the College.
  • Provide clarifications to prospective students' queries in a professional manner.
  • Assist prospective students with the admission process.
  • Participate in recruitment events, open houses, school fairs, information sessions, exhibitions, school visits, and offcampus events.
  • Arrange orientation programs, educational workshops, and graduate programs for students.
  • Provide support to prepare admissionrelated presentations and host student receptions.
  • Maintain a database of student information, telephone logs, and student feedback to generate student reports for management whenever required.

Qualifications& Requirements:

  • A resultsdriven selfstarter.
  • A proactive approach to development and growth.
  • Passionate about providing a Top-Tier sales experience.
  • Experience in achieving sales targets is an asset.
  • Experience in a postsecondary education institution is an asset.
  • Advanced knowledge of an Admissions process within a postsecondary environment demonstrating knowledge of Admission criteria, policies, and procedures.
  • Excellent communication skills.
  • Excellent ability to perform tasks with accuracy, promptness, and mínimal supervision.
  • Excellent organizational, time management, and multitasking skills.
  • Superior skills in the delivery of student services.

Education:

  • Bachelor's Degree. (preferred)

Experience:

  • One Year in sales. (preferred)

Pay:
$17/hour plus commission ( $ per enrolled program)

Benefits:

  • Fulltime employment.
  • We offer competitive salaries and commissionbased incentives based on performance.
  • Access to generous health and dental benefits for all staff.
  • Weekly teambuilding sessions and achievement recognition.
  • Morning breakfast, coffee, tea, and Friday team lunches.

Schedule:

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Job Types:Full-time, Permanent.

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Schedule: Monday to Friday,8-hour shift.