Business Operations Manager

1 week ago


Markham, Ontario, Canada Modern Technical Staffing Inc. Full time
Our client is a manufacturer of packaging solutions located in Markham, Ontario.

The Operations Manager is responsible for ensuring that plant operations meet production and sales demands in a safe, cost-optimized, and environmentally responsible manner.

The successful candidate is responsible for ensuring that the plant consistently produces high quality products and services that result in the highest level of customer satisfaction.

Manage daily production operations and define direction of plant activities and create alignment with and among team.
Drive continuous improvement by seeking out opportunities to improve existing manufacturing processes, increase efficiencies and reduce costs.
Create and maintain effective analysis and reporting tools to communicate plant performance to all internal and external stakeholders.

Take a data driven approach to plant management, deriving insights from data to direct the focus and resources of the operations team and associated partners.

Regularly report out to and engage with senior management, sales teams and customers

Act as a technical expert on all equipment within the plant and propose and participate in new equipment and upgrade projects.

Provide input related to new and existing safety initiatives to increase plant safety standards.
Understand critical factors related to plant operations (e.g.

capital projects, hiring, performance, environmental, safety, budgeting etc.) to make (or actively support) sound decisions that impact the local site.

Equip plant personnel with appropriate tools and processes to enable successful plant operations.

Apply a strong understanding of people and performance management processes to set expectations and conduct regular performance reviews with all direct reports.

Packaging, food processing, automotive, fulfillment and logistics)
Manufacturing knowledge with high-speed packaging systems
Mechanical, Process)
Highly skilled in MS Office (especially MS Excel) and other business intelligence tools (e.g. DOMO, MS SharePoint)
Experience in leading operations-focused teams (e.g. performance and conflict management)

Knowledge of best practices in operations management – asset effectiveness, reduction in cycle times, flexibility of the workforce, training, and recruitment etc.

Positive safety performance without safety incidents
Maximized production volume adhering to quality standards at the lowest possible cost.
Well trained operations crew that are motivated to achieve safety, quality and environmental targets.
Positioning the business to be at the forefront of meeting customer needs, with the highest possible value

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