Business Operations Project Lead

2 weeks ago

Markham, Ontario, Canada Hydro One Networks Inc Full time

Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario.

Today, we're focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.

This position, reporting to the VP of Forestry and Integration Services, is a critical role in the operation's project development, planning and execution of strategic work.

Key accountabilities include supporting senior leadership in building, sustaining, and developing relationships with LDCs and executing on potential acquisitions and other growth opportunities pertaining to the electrical utility sector.

The role will also be required to review current program offerings, enhancing projects and designing new initiatives that will encourage increased team engagement and customer impact.

The successful incumbent will require expertise in project planning, have strong financial acumen and will be accountable for timely execution of strategy defined by senior leadership.

Plan, schedule, organize and assign work to ensure that quality and accuracy of work are maintained and on schedule.

Provide advice, guidance and direction to staff in the resolution of work related problems, as well provide clear expectations and performance measures.

Provide leadership through demonstration and response to staff requirements to achieve targets and quality objectives. Make effective recommendations on human resource issues, including career counselling, hiring, discharge, discipline and resolving work performance problems.

  • Compile, analyze, assess and review information, designs, specifications, schedules and resource capability as part of business planning and work programming for Distribution and Transmission Forestry work.
Assist in discussions, problem solving and issue resolution with customers, developers, joint use parties, utilities, road authorities and internal clients regarding negotiation, implementation and ongoing work performance for work programs.

  • Monitor processes, work program expectations, policies and work performed to identify items requiring audit and prepare standards and specifications to audit against, to ensure reasonable compliance related to delivery of service as agreed.
  • Provide advice and direction on processes, technical specification and requirements, work program expectations, resource requirements and related activities.
  • Work with members of the Distribution Forestry team to determine jurisdictional work assignments, training requirements, deficiencies, legislative changes, work methods, staff forecasting, market conditions and business needs all effecting the planning and execution of work.
  • Advise and work with Work Force Acquisition on all matters related to new, rehab, and contract work related to IOPA, CPA, and PSA agreements.
  • Conduct and participate in work activities such as cost analysis and the preparation of productivity studies of ongoing and finalized projects.
Maintain an awareness of technological advances in work tools, scheduling, processes, databases, work management processes, estimating, reporting, data collection to enhance the work management and execution.

  • Assist in resolution of deficiencies collaborating with field staff as necessary.
Promote the understanding and use of established policies, processes, standards, criteria and methods.

  • Participate as a technical representative in internal & external committees and pilot applications, as required.

Requires knowledge of business administration, data communications and database management to develop and implement performance system requirements and business processes.


  • Requires a good understanding of the Tx and Dx Forestry Work program, operations and the interrelationship between organizations such as the Dx Lines Work Management, Workforce Deployment, HR and other Business Units.
  • Requires experience with business information systems, software applications and computer hardware to develop and implement performance systems.
  • Requires experience to be familiar with network communications, procedures, standards and work routines.
Requires experience to be familiar with the business in order to make effective recommendations on systems to support its operations.

  • Requires experience to be familiar with effective training approaches and methods and with documenting training procedures.
  • Certified Project Management Professional
  • Experience working on mergers and acquisition initiatives is ideal
  • At Hydro One we understand that the success and strength of our business rests with our people.
To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.

If you are having difficulty using our online application system and you need an accommodation due to a disability, Apply careershydroone.

Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process.
In the event you are experiencing difficulties applying to this job please consult our help page here.
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