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Travel Call Center
1 week ago
In addition, you will ensure your clients records and files are consistently up to date and maintained and provide regular follow up with clients.
This is a great opportunity for experienced Travel Agents, new grads or anyone looking to kickstart their career in travel.
Our Permanent Full-time roles offer benefits, pension, and travel discounts
As Canada's largest automobile association, we are passionate about keeping our Members safe whether they are on the road, at home, or travelling abroad.
Meeting the diverse needs of our two-million Members requires high performing, forward thinking, and innovative people who work collaboratively to keep propelling our business forward.
Life at CAA Club Group is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development and we regularly recognize their achievements and outstanding results. CAA Club Group (CCG) is known for providing stellar emergency roadside assistance to our motoring Members and non-Members. We work hard and play hard. We're about doing what's right and feeling good about it.- 23 years customer service and sales experience in a retail environment
- Prior Travel Agency experience is an asset, but not required
- TICO certification completion or working towards/ willing to complete
- Excellent communication skills both written and oral
- Excellent organizational skills
- Available to work flexible call center operation hours
- Familiarity with Apollo system is a definite asset
- Postsecondary education in Travel and Tourism, or related field is a strong asset
Our Commitment
We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA).
Job Types:
Full-time, Permanent
Schedule:
- 8 hour shift
Supplemental pay types:
- Commission pay
Work Location:
Hybrid remote in Thornhill, ON L3T 7P9
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