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Principal Product Manager, Payroll and HR

4 months ago

Toronto, Canada When I Work Full time

*When I Work is a remote first company. We are open to hiring candidates in the continental US and Ontario, Canada. If an onsite location is important to you in your search, you are welcome to work from our Minneapolis HQ office.

Who We Are

We help hourly teams get shift done.

At When I Work, everything we do starts with a mission to make shift work awesome. We deliver on that mission by making every piece of hourly workforce management - scheduling, time tracking, shift trading, team messaging, and more - easy and straightforward for managers and employees alike.

The product team at When I Work is responsible for developing the vision, product, and go-to-market strategy for the company. When you join this team, you will work with customers as well as marketing, sales, finance and engineering to identify, build, and bring new features and products to market. You will be uniquely positioned and empowered to make a huge impact in the lives of hourly employees.

What You'll Do

As a Principal Product Manager, Payroll and HR, your primary role long-term will be leading product strategy and roadmap for a suite of When I Work products. Your first priority in the role will be establishing, building, and owning the vision, strategy, and execution of When I Work's Payroll product offering. To stand up this new business unit, you will need a deep understanding of a payroll product as well as experience driving the product, and cross-functional needs and requirements. In this role you will:

  • Define the business and product strategy for the payroll product offering. Own and be accountable for end-to-end success of the payroll product
  • Lead assessment of the partner's payroll product and determine gaps and improvements that fit the needs of the end user, compatibility with the other When I Work products, and take into consideration the future of work (i.e - access to earned wages).
  • Deeply understand market and industry trends in order to offer well researched and competitive product recommendations
  • Drive cross-organizational teams (e.g. Customer support, implementation, sales, marketing, etc) to properly build out their teams in order to launch and support a successful payroll product.
  • Partner cross functionally to establish market readiness and go-to-market strategy
  • Lead the efforts in understanding & anticipating the needs of our customers working closely with our customers to help establish and grow our user base, increase engagement, and deliver an unprecedented customer experience in Android, iOS, and Web environments
  • Drive testing, research, and analysis to facilitate quick decision making
Who You Are

You are an HR Technology savant with a particular interest in payroll and have spent the majority of your professional career thinking about how payroll could be improved. You have proven success in using data to take actionable steps to make changes within HCM and payroll products, leading teams and ultimately shipping successful products to market. You see a big opportunity in the HCM and payroll industry and are excited to take your deep domain expertise and apply it to a larger business initiative.

Experience and Skills Needed
  • 5+ years of Product Management experience
  • 4+ years experience working in payroll specifically and showcases deep domain expertise in this area
  • 4+ years of experience working in a relevant field (Human Resources, Payroll or Financials) as a Product Owner, Business Analyst, Implementer or Payroll Manager
  • Experience in B2B Product Led Growth companies
  • Experience working with the SMB market
  • Demonstrates knowledge of the future of payroll and has a POV on what will win in the competitive marketplace
  • Ideal candidate will have experience with customizing and configuring a white label product
  • Experience and interest beyond product management; showcases a keen business acumen with an ability to think beyond the product itself (i.e. - sales, support, implementation, compliance, etc)
  • Proven ability to communicate with senior executives and board about product strategy, roadmap, build, go-to-market plans, ROI, and more based off a rapidly evolving strategy
  • Proven ability to lead cross functional teams and oversee strategy execution
  • Excellent collaboration and relationship building skills with an ability to engage and influence internal and external teams
What Would Be Awesome To Have
  • Experience in a high growth, SaaS environment
  • Experience building software for small to medium sized businesses
What's In It For You
  • Professional development allowance
  • Dental Care & Extended Healthcare Coverage paid by When I Work
  • Enhanced paid parental leave
  • Paid vacation and holidays
  • Flexible work environment
  • RRSP Match
  • Remote first culture including home office set-up stipend and ongoing telecommuter stipend
  • Casual dress code
  • Dynamic and dedicated team

We believe actions speak louder than words. Every encounter with our people and products should be memorable and helpful. Challenges are exciting, failure is how we learn, and we all have an entrepreneurial spirit. Building an inclusive and equitable workplace isn't lip service. We invest our time and our money in organizations that are not only working to diversify the current jobscape, but also investing in the future of talent. We're motivated by a strong, innovative, and passionate work culture and we're constantly searching for ways to improve and get shift done.

Whether you're a perfect match or not, if it sounds like a good fit, we encourage you to apply.

The tech industry is notorious for its lack of diverse representation, and we're aware of the research showing that historically underrepresented groups are less likely to apply to a job if they don't believe that they meet all of the criteria. Are you hesitant to submit an application because you're not sure if you check every box? Apply anyway We would love to hear from you and figure out what you can add to the culture here at When I Work.

We'd love to talk to you Please submit the following to apply:

  • Resume (including months/years of employment for each position).
  • Cover letter including:
    • an overview of your existing experience
    • a convincing reason why you'd like to work at When I Work.

*Must already be authorized to work in the United States or Canada on a full-time basis for any employer.