VIP Travel Advisor

3 weeks ago

Toronto, Canada Direct Travel Full time

VIP Travel Advisor – Sabre – Remote

Embark on the next step in your career journey with Direct Travel

To make travel reservations for C-Suite (or similar) corporate travellers in accordance with their travel policy, covering all aspects of VIP business travel.

This is a fully remote position.

Expedition Expectations

  • Deliver outstanding level of customized service to a variety of high expectation clients, including upgrades, rewards tickets and travel reconfirmations.
  • Provide accurate thorough and complex travel information, using appropriate resources to stay informed on current international events and travel requirements.
  • Proactively ensure travel profiles are up to date and inclusive of elevated traveler requirements such as frequent guest/traveler/renter numbers, specific personal travel preferences, etc.
  • Plan itineraries, book airline reservations and arrange accommodations, car bookings and other services as required, keeping the customer's travel policy top of mind.
  • Research and provide solutions to client travel-related problems
  • Build and retain excellent relationships with Executive Elite travelers and/or their Executive Assistants.
  • Build and maintain solid relationships with suppliers to garner their favor when something “out of the box” is required.
  • Provide an exceptional level of customer services to both travelers and their Executive Assistants
  • This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements or efforts associated with this position

Passport to Success

  • Minimum ten (10) years corporate travel advisor experience with preference given to those with VIP background.
  • Excellent and recent experience in booking and pricing international travel.
  • Extensive airline and supplier knowledge including an in-depth understanding of frequent traveler programs, specifically at the higher perk levels.
  • Proficiency in Sabre GDS.
  • Able to work across multiple time zones
  • Proven ability to multi-task.
  • Exceptional relationship building skills.
  • Ability to work in a fast-paced environment.
  • Excellent written and verbal communication skills.
  • Manage conflicting priorities to ensure customer satisfaction levels are achieved.

Benefits Onboard

In addition to Medical, Dental, and Vision benefits Direct Travel offers an employee rewards and recognitions program, Total Rewards Package which includes Wellness, Sustainability, DE&I initiatives, and Mental Health Support.

Our Brand Voyage: About Direct Travel

Direct Travel is a leading provider of corporate travel management services. The company has been providing travel management for over 40 years, working with clients to develop highly customized travel programs. By leveraging both the expertise of its people and innovative solutions, Direct Travel enables clients to derive the greatest value from their travel program in terms of superior service, progressive technologies and significant cost savings. Direct Travel has offices in over 70 locations across North America and the UK and is currently ranked 12th on Travel Weekly's Power List. For more information, visit www.dt.com. 

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