Corporate Senior Travel Advisor
4 weeks ago
Corporate Senior Travel Advisor – Remote
Embark on the next step in your career journey with Direct Travel
As a key member of the Canada West Region Team, the Corporate Travel Advisor will be responsible for the successful completion of comprehensive, accurate, cost-effective travel arrangements for Direct Travel clients within company policies utilizing corporate contracts and preferred suppliers in an efficient and professional manner.
This is a fully remote position.
Expedition Expectations
- Managing all aspects of client travel reservations.
- Developing creative solutions to serve client needs.
- Keeping up to date with industry developments.
- Fulfilling complex and unusual travel requests.
- Reviews all reservations for travel policy and procedure compliance
- Advising clients on lowest fare and routing option
- Ensures that all reservation files pass quality control prior to ticket issuance
- Follows all policy and procedures as outlined in the training manual
- Provides quality service to each corporate client
- Supports preferred vendor agreements
- Responsible for developing relationships with travel arrangers and travelers
- Call backs to clients; Updating profiles
- Researching client needs or special requests when required
- Supporting team members with client requests
- Solid knowledge of domestic and international corporate travel, international fare construction, and airline routings.
- Ability to act with absolute discretion
Passport to Success
- Minimum 5 years' experience as corporate travel advisor
- Travel School Graduate preferred
- Experience with Domestic, Transborder and International reservations
- Hands on Car/ Hotel reservation knowledge
- Extensive knowledge and experience on designated GDS – Apollo
- Excellent customer service ability
- Solid communications techniques
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