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Corporate - Travel Advisor

4 months ago

Toronto, Ontario, Canada Direct Travel Full time

Corporate Travel Advisor – Remote

Embark on the next step in your career journey with Direct Travel

As a Corporate Travel Consultant at McCord Travel, A Direct Travel company, you will be working in an exclusive environment that caters to our long-standing business and public sector clients while collaborating directly with the director and team.

This is a fully remote position.

Expedition Expectations

  • Managing all aspects of client travel reservations.
  • Developing creative solutions to serve client needs.
  • Keeping up to date with industry developments.
  • Fulfilling complex and unusual travel requests.
  • Reviews all reservations for travel policy and procedure compliance
  • Advising clients on lowest fare and routing option
  • Ensures that all reservation files pass quality control prior to ticket issuance
  • Follows all policy and procedures as outlined in the training manual
  • Provides quality service to each corporate client
  • Supports preferred vendor agreements
  • Responsible for developing relationships with travel arrangers and travelers
  • Call backs to clients; Updating profiles
  • Researching client needs or special requests when required
  • Supporting team members with client requests
  • Solid knowledge of domestic and international corporate travel, international fare construction, and airline routings.
  • Ability to act with absolute discretion

Passport to Success

  • Minimum 5 years' experience as corporate travel advisor
  • Travel School Graduate preferred
  • Experience with Domestic, Transborder and International reservations
  • Exceptional knowledge of fare construction and airline routings
  • Hands on Car/ Hotel reservation knowledge
  • Extensive knowledge and experience on designated GDS – Travelport Apollo
  • Excellent customer service ability