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Training Executive
4 months ago
At our client, they invest in recruiting, developing and promoting talent. With them you will:
Work with a talented, motivated and friendly group of like-minded colleagues
Learn how to combine innovation and technology to create new business models from a management team led by two former McKinsey partners
Be supported and encouraged to develop your skills and knowledge through structured training and coaching from experienced colleagues
Receive written constructive performance feedback and encouragement every quarter so that you know how to improve â you have no idea how unusual this is
Be given real responsibility for your own projects as soon as you are ready
Why Join our client's team?
Central location 15-minute walk from downtown Victoria with office patio
Receive a competitive salary and annual performance-based reviews
20 paid holiday days each year (this is in addition to BCâs standard paid stats)
100% employer paid benefits after three months on the job
Be eligible to participate in annual bonus and company share incentive schemes depending on performance and seniority
The Position
As a Training Executive in their Sales and Customer Experience vertical, you will work to provide nationwide system training to their new and existing customers.
You will be given early responsibility for discrete projects and will receive structured feedback 3 times a year.
What do the first three months on the job look like?
You will receive structured targets, regular feedback and an annual performance review. You will also follow a clearly defined career path that recognises personal development and contribution to the company.
As a Training Executive, you can expect to be responsible for:
Providing consultancy to existing customers to improve their system use.
Developing training materials to coincide with system upgrades.
Designing bespoke training courses to cater to individual client needs.
Developing colleagues by conducting application training for new joiners and internal workshops when required.
Proactively managing your workload between training sessions.
Promoting best practice on the application at all times.
Training
Our client believes that a mix of internal and external training allows colleagues to develop rounded skills:
New joiners receive concentrated initial training and close mentoring
Colleagues are encouraged to complete industry standard training in relevant topics
More senior colleagues can attend courses funded by the company
The client's management team run training sessions to pass on experience and best practice
Job requirements
Candidate Profile
The successful candidates will have following attributes:
Outstanding communication skills and patience when explaining processes to users with a diverse range of abilities.
A logical approach to providing multiple solutions to client issues.
The ability to quickly learn and adapt to functionality changes and new concepts.
Flexible approach to scheduling and delivery to accommodate high priority changes to projects.
The ability to work autonomously with high levels of proactivity, initiative and motivation.
Although most training will be conducted virtually, be prepared where required to travel across Canada to deliver training to new and existing customers.
The ideal candidate will meet one of the following criteria:
Experience as an insurance Broker or using Broker Managements Systems in Canada
Have 1 to 5 years of recent experience as a trainer AND have experience in the Insurance industry.
Advantages
⢠Work remotely
⢠Collaborating with excellent colleagues
⢠Highly competitive salary
Responsibilities
⢠Offer advisory services to current clients to enhance their system utilization.
⢠Create training resources and materials.
⢠Advocate for the use of best practices within the application consistently.
⢠Design customized training programs.
Qualifications
⢠Prior background in insurance brokerage or familiarity with Broker Management Systems.
⢠1 to 5 years of recent Insurance Broker or Insurance Broker Systems usage experience.
⢠Demonstrated ability to approach client issues logically and provide multiple solutions.
Summary
If you have experience as an Insurance Broker or have experience using Insurance Broker Systems, and you're based in Canada, apply now or reach out to igor.uzun@randstaddigital.com
All applications are welcome, but only those who meet the requirements will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
