Customer Service

4 days ago

Boisbriand, Canada BMI Canada Inc. Full time

BMI Canada Inc., Platinum Club winner of Canada’s Best Managed Companies program, is a family-owned business founded in 1972, focused on customer satisfaction, integrity, employee recognition and quality of life in the workplace.

Master distributor to a well-established customer base in Canada and the United States, we are looking for a dynamic and passionate candidate who enjoys working with the public to join our organization as a Customer Service/Inside Sales Representative.

WORKING CONDITIONS

  • Employment Type: Full time, permanent, daytime, Monday to Friday

.

RESPONSIBILITIES

  • Offer a warm and exceptional service based on customer satisfaction and efficiency
  • Order entry including proper product identification and product code entry
  • Customer Service: answer calls, order follow-ups, correct errors, etc.
  • Process return authorizations, credits or any other special request
  • Prepare and analyze quotes with the sales managers, then present them to customers
  • Inside Sales with existing customers: follow-up calls, promotions, etc.

.

SKILLS AND QUALIFICATIONS

  • Required high school diploma
  • Knowledge of MS Office Suite (Word, Excel)
  • Experience with the public is an asset

.

  • Superior interpersonal skills
  • Ability to enter data quickly and accurately
  • Dynamism, autonomy, resourcefulness

.

Job Type: Full-time

Pay: From $1.00 per hour

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Work Location: In person

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