Current jobs related to Service Manager - Vaughan - Mircom Group of Companies

  • Customer Service Representative

    2 weeks ago

    Vaughan, Ontario, Canada CAD Customer Service Full time

    Job SummaryThe Customer Care Representative, Bilingual, serves as the primary point of contact for customers, providing exceptional service and support in a fast-paced environment. This role is responsible for managing customer inquiries, resolving issues, and ensuring timely order fulfillment.Key ResponsibilitiesProvide first-class customer service,...

  • Customer Service Representative

    3 weeks ago

    Vaughan, Ontario, Canada CAD Customer Service Full time

    Job SummaryThe Customer Care Representative, Bilingual, serves as the primary point of contact for customers, providing exceptional service and support in a fast-paced environment. This role is responsible for managing customer inquiries, resolving issues, and ensuring timely order fulfillment.Key ResponsibilitiesProvide first-class customer service,...

  • Customer Service Representative

    1 week ago

    Vaughan, Ontario, Canada CAD Customer Service Full time

    Job SummaryThe Customer Care Representative, Bilingual (CCR) serves as the first point of contact and strives to provide exceptional customer experience in support of multiple business units within Terumo Medical Canada, Inc. (TMCI). The CCR is responsible for the order management of all customer requests pertaining to product orders, and/or general...

  • Customer Service Representative

    1 week ago

    Vaughan, Ontario, Canada CAD Customer Service Full time

    Job SummaryThe Customer Care Representative, Bilingual (CCR) serves as the first point of contact and strives to provide exceptional customer experience in support of multiple business units within Terumo Medical Canada, Inc. (TMCI). The CCR is responsible for the order management of all customer requests pertaining to product orders, and/or general...

  • Customer Service Representative

    6 days ago

    Vaughan, Ontario, Canada CAD Customer Service Full time

    Job SummaryThe Customer Care Representative, Bilingual (CCR) serves as the first point of contact and strives to provide exceptional customer experiences in support of multiple business units within Terumo Medical Canada, Inc. (TMCI). The CCR is responsible for managing and processing customer orders, resolving issues related to order status, shipment of...

  • Customer Service Representative

    6 days ago

    Vaughan, Ontario, Canada CAD Customer Service Full time

    Job SummaryThe Customer Care Representative, Bilingual (CCR) serves as the first point of contact and strives to provide exceptional customer experiences in support of multiple business units within Terumo Medical Canada, Inc. (TMCI). The CCR is responsible for managing and processing customer orders, resolving issues related to order status, shipment of...

  • Restaurant General Manager

    3 days ago

    Vaughan, Ontario, Canada Service Inspired Restaurants Full time

    Job Title: General ManagerAt Service Inspired Restaurants, we are seeking a highly skilled and experienced General Manager to join our team. As a General Manager, you will be responsible for the overall success of our restaurant, including managing staff, maintaining high-quality food and service standards, and achieving sales goals.Key...

  • Restaurant General Manager

    4 days ago

    Vaughan, Ontario, Canada Service Inspired Restaurants Full time

    Job Title: General ManagerAt Service Inspired Restaurants, we are seeking a highly skilled and experienced General Manager to join our team. As a General Manager, you will be responsible for the overall success of our restaurant, including managing staff, maintaining high-quality food and service standards, and achieving sales goals.Key...

  • Appliance Service Technician

    4 weeks ago

    Vaughan, Ontario, Canada Kampen Appliance Service Full time

    About the RoleWe are seeking a skilled Appliance Service Technician to join our team at Kampen Appliance Service. As an Appliance Service Technician, you will be responsible for diagnosing and repairing electrical appliances and components.Key ResponsibilitiesConduct thorough inspections and diagnose faults in electrical appliancesRepair and replace faulty...

  • Restaurant Operations Manager

    2 days ago

    Vaughan, Ontario, Canada Service Inspired Restaurants Full time

    About UsAt Service Inspired Restaurants, we're passionate about delivering exceptional dining experiences that exceed our guests' expectations. Our diverse portfolio of restaurants is built on a foundation of quality, authenticity, and fun. We're committed to creating a workplace culture that inspires and empowers our team members to grow and succeed.Our...

  • Restaurant Operations Manager

    2 days ago

    Vaughan, Ontario, Canada Service Inspired Restaurants Full time

    About UsAt Service Inspired Restaurants, we're passionate about delivering exceptional dining experiences that exceed our guests' expectations. Our diverse portfolio of restaurants is built on a foundation of quality, authenticity, and fun. We're committed to creating a workplace culture that inspires and empowers our team members to grow and succeed.Our...

  • General Manager

    4 months ago

    Vaughan, Canada Service Inspired Restaurants Full time

    Overview Our Story At Service Inspired Restaurants we take great pride in our diverse portfolio of restaurants and believe a brave, bold and results-driven culture inspires and creates new opportunities for everyone. Our values and promises are not simply a dream, vision, or mission, but a way of life for every person that becomes or wants to...

  • Yard Manager

    3 months ago

    Vaughan, Canada Dass Steel Service Center Full time

    **Yard Manager at DSSC** The Yard Manager plays an integral role in overseeing the daily operations of a yard or outdoor facility, ensuring smooth and efficient handling of materials and equipment. This position involves coordinating the movement, storage, and logistics of goods, often for industries such as construction, transportation, or warehousing. By...

  • Yard Management Specialist

    4 weeks ago

    Vaughan, Ontario, Canada Dass Steel Service Center Full time

    Job SummaryThe Scrap Yard Manager is a critical role at Dass Steel Service Center, responsible for overseeing the daily operations of our scrap yard or outdoor facility. This position involves coordinating the movement, storage, and logistics of goods, ensuring smooth and efficient handling of materials and equipment.Key ResponsibilitiesOperational...

  • Yard Management Specialist

    3 weeks ago

    Vaughan, Ontario, Canada Dass Steel Service Center Full time

    Job SummaryThe Scrap Yard Manager is a critical role at Dass Steel Service Center, responsible for overseeing the daily operations of our scrap yard or outdoor facility. This position involves coordinating the movement, storage, and logistics of goods, ensuring smooth and efficient handling of materials and equipment.Key ResponsibilitiesOperational...

  • Scrap Yard Operations Manager

    4 weeks ago

    Vaughan, Ontario, Canada Dass Steel Service Center Full time

    Job SummaryWe are seeking a highly skilled and experienced Scrap Yard Manager to join our team at Dass Steel Service Center. As a key member of our operations team, you will be responsible for overseeing the daily activities of our scrap yard, ensuring efficient and safe operations, and driving business growth.Key ResponsibilitiesOperations Management:...

  • Scrap Yard Operations Manager

    3 weeks ago

    Vaughan, Ontario, Canada Dass Steel Service Center Full time

    Job SummaryWe are seeking a highly skilled and experienced Scrap Yard Manager to join our team at Dass Steel Service Center. As a key member of our operations team, you will be responsible for overseeing the daily activities of our scrap yard, ensuring efficient and safe operations, and driving business growth.Key ResponsibilitiesOperations Management:...

  • Metals Recycling Facility Manager

    4 weeks ago

    Vaughan, Ontario, Canada Dass Steel Service Center Full time

    Job SummaryWe are seeking a highly skilled and experienced Scrap Yard Manager to join our team at Dass Steel Service Center. As a key member of our operations team, you will be responsible for overseeing the daily activities of our scrap yard, ensuring efficient and safe operations, and driving business growth.Key ResponsibilitiesOperations Management:...

  • Metals Recycling Facility Manager

    3 weeks ago

    Vaughan, Ontario, Canada Dass Steel Service Center Full time

    Job SummaryWe are seeking a highly skilled and experienced Scrap Yard Manager to join our team at Dass Steel Service Center. As a key member of our operations team, you will be responsible for overseeing the daily activities of our scrap yard, ensuring efficient and safe operations, and driving business growth.Key ResponsibilitiesOperations Management:...

  • Scrap Yard Manager

    4 weeks ago

    Vaughan, Canada Dass Steel Service Center Full time

    **Scrap Yard Manager** The Yard Manager plays an integral role in overseeing the daily operations of a yard or outdoor facility, ensuring smooth and efficient handling of materials and equipment. This position involves coordinating the movement, storage, and logistics of goods, often for industries such as construction, transportation, or warehousing. By...

Service Manager

3 months ago

Vaughan, Canada Mircom Group of Companies Full time

Service Manager

Founded in 1991, the Mircom Group of Companies is North America's largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.

Mircom's mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.

Summary:

The successful candidate will oversee Mircom's field services operations for the Greater Toronto Area (GTA). The Service Manager will organize and manage all administrative and service activities and supervise the performance of the GTA field service team to ensure smooth and timely operations. Also, the Service Manager will ensure excellent customer service, while maintaining strong relationships with customers and 3rd party vendors.

Key Responsibilities:

  • Direct responsibility over service technicians and administration staff
  • Establish and manage technician installation schedules to ensure optimum work load efficiencies and timely equipment deliveries.
  • Mentor, train and develop skills with Technicians
  • Responsible for maintaining and implementing standard operating procedures as established by Mircom Engineered Systems head office
  • Responsible for acquiring knowledge in new and existing Mircom products
  • Responsible for acquiring and maintaining knowledge in regards to legislation, regulations and related codes as well as ensuring that the service technicians are kept up to date
  • Strive to ensure that the highest levels of customer satisfaction is maintained and that customers are fully aware of other products and service plans offered by Mircom Engineered Systems
  • Maintaining and increasing dollar value and profitability in the service business to meet budgetary obligations and goals
  • Ensure technicians are equipped with the proper equipment needed to complete all jobs
  • Control inventory in department stock along with truck stock
  • Work with the Regional Service Manager on fleet control and services
  • Review all reports sent in by technicians and ensure they are accurate before issuing to customers
  • May occasionally be required to perform technician duties
  • Other duties incidental to the work described herein

Requirements and Skills:

  • 3-5 years of experience in the Fire and Life Safety industry.
  • Proven manager/supervisor experience in the Fire Alarm industry
  • Canadian Fire Alarm Association (CFAA) certification or equivalent
  • University, College, or Technical Post-Secondary education.
  • Proficiency to review drawings, conduct field surveys, prepare all required information to perform complete installation activities.
  • Strong computer skills and competency in Microsoft Office applications
  • Ability to work flexible hours including weekends to meet customer/technician requirements
  • Strong organizational skills, a positive attitude and the ability to learn quickly.
  • Possess a valid driver's license and a clean driver's abstract
  • Strong verbal and written communication

What Mircom Offers:

  • A great working environment with opportunity for career advancement
  • Competitive salary
  • Group Insurance benefits
  • Company RRSP program

We would like to thank all applicants for their interest in this position however only candidates being considered for interviews will be contacted.

Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code. In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.