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Senior Manager, Sephora Collection

3 months ago

Toronto, Canada Sephora Full time

Job Type: Full Time
Function: Retail Operations
Address: 160 Bloor Street East, 11th Floor, Toronto, ON
Working Model: Hybrid

At Sephora Canada, we're passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.

ABOUT THE ROLE:

Are you passionate about mentoring and fostering a team of Sales and Education Managers (SEMs)? As the Senior Manager, Sephora Collection you are responsible for the strategic oversight and business analysis of market trends to drive sales, new client acquisition and more. Become a Sephora Collection brand expert pertaining to brand essence, product knowledge, inventory, and brand merchandising In your role, you will focus on collaborating with our business leaders and North American Sephora Collection team to drive our sales and implement our strategies. Join our team and dive deep into our business strategies to achieve sales targets for Sephora Canada

WHAT YOU'LL DO:

  • As a people leader, mentor and develop a team of SEMs to implement business/sales strategies within their individual markets and approve in-store strategies/business plans
  • Plan and implement brand strategies through education, events, and brand activations across Canada while developing customized, market specific plans
  • Generate and analyze sales reports using company tools/platforms to implement strategies while reporting on sales, expenses, and other requests while analyzing results for all events conducted within Canada
  • Supervise and handle T&E, training payroll, and education/event budgets to ensure monthly compliance of budget targets
  • Conduct quarterly development reviews and create actionable plans for continued growth for each direct report
  • Actively participate in various FSC meetings, contributing to Sephora Collection brand initiatives while planning, hosting, and facilitating regional conferences

WHAT YOU'LL BRING:

  • 5+ years of current sales and education leadership experience in a retail environment
  • You love solving problems and using your analytical skills to find creative solutions while being resourceful and taking initiative to support the overall field team
  • Great at expressing yourself clearly and creatively, with expertise in Zoom, video conferencing, and social media skills for presentation and training purposes
  • You excel in a fast paced environment and enjoy working collaboratively with cross-functional teams while balancing multiple priorities efficiently
  • You are tech savvy and proficient in Microsoft Office and Apple technology
  • You're game for travel - up to 75% travel required to stores, North America, and internationally; must possess a valid driver's license
  • You are flexible to work evenings/weekends for education, training, events, sales support, and brand activations; if able - you can stand, walk, and move around 4-6 hours daily and lift and carry up to 50 lbs.

#FSCHIRING

WHY YOU'LL LOVE WORKING HERE:

  • You'll be part of a unique culture and family of passionate and inspiring individuals.
  • You'll work alongside the best talent in the industry - people you'll be proud to work with.
  • You'll have access to the global community of luxury group LVMH (Louis Vuitton Moët Hennessy) for endless career opportunities.
  • You'll have the opportunity to support causes through our Gift of Giving Program (matched donations through Benevity), donations of funds for volunteer time and offering and much more.
  • Benefits you can mix and match, depending on your needs.
  • Employee Assistance Program services for those times you need extra support.
  • Access to our Well-Being@Sephora program to support your mental, financial, physical, and social well-being
  • Holidays, time off, Summer Friday hours and flexibility to support work-life balance.
  • And of course, there's our incredible swag - free product gifts throughout the year and tons of discounts with our brand partners.

Sephora Canada strongly believes in equal opportunity when it comes to employment and advancement. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can belong, grow, and build a beautiful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and/or any other diversity dimensions. Requests for accommodation due to a disability (visible or otherwise), other protected characteristics or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team.