Relationship Specialist

4 weeks ago

Moncton, Canada AFCC Automotive Finance Canada Inc Full time
Territory: New Brunswick. Moncton based preferred

Who We Are :

At AFC (Automotive Finance Corporation) w e fuel the entrepreneurial dream in our community. For more than 30 years, we've been committed to making dreams come true for independent car dealers. AFC's finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business. Our solutions amplify purchasing power so dealers can stock their dealership lot with vehicles their customers seek.

AFC is proud to be a subsidiary of OPENLANE. AFC's core business complements the other business units within the OPENLANE group of companies. For more information, visit .

What We Offer:

  • Competitive pay

  • Medical, dental, and vision benefits

  • Immediately vested RRSP with company match

  • Paid Vacation, Personal, and Sick Time

  • Employer paid short-term disability and life insurance

  • Employer paid Leap into Service Day to volunteer

  • Tuition Reimbursement for eligible programs

  • Opportunities to expand your skill set and share your knowledge ross a publicly traded, global organization

  • Company culture of internal promotions, diverse career paths, and rapid advancement

We're Looking For :

AFC is seeking a Relationship Specialist who enjoys and is energized by building relationships through meaningful interactions with both with current and prospective customers. The Relationship Specialist is instrumental in elevating customer relationships and attracting new business. The Relationship Specialist will grow AFC revenue by increasing the number of customers, expanding the diversification of the branch portfolio, and driving greater penetration of AFC's financial products. Portfolio management, loss prevention, and risk management are core job functions. The Relationship Specialist will spend approximately 30% of their time securing new business. The remaining 70% of time will be spent servicing customer portfolios. This person will have a strong understanding of portfolio management, risk, and new business development .

You Are:

  • Focused on Elevating Relationships : you believe integrity and honest y build long lasting relationships ; c onnect ing deeply with y our customers, celebrating their wins, and supporting them through their struggles .

  • Powered by Passion : you are obsessed with customer service and help ing our customers realize their u nlimited potential. You understand o ur dealer ' s success is built upon the commitment and perseverance of your efforts .

  • Vision-Driven : you focus on u nderstanding your customers' future needs and are dedicated to continuous improvement ; making it easier for customers to do business while preparing for what's to come.

  • Dedicated : you have an unwavering "people-first" commitment to ensure success and provide support to your customers and team.

You Will :

  • Grow the portfolio organically while providing an excellent customer experience.

  • Promote AFC's vision by leading prospecting, growth and robust development of the portfolio. The Relationship Specialist will also assist in promotional efforts to new and existing accounts and execution of product campaigns.

  • Be proficient in utilizing AFC dealer reporting tools like Salesforce and Tableau to identify leads, growth opportunities, and risk issues.

  • Develop relationships with internal stakeholders and external partners to provide strong lead generation for both groups.

  • Understand industry, assigned geographic area, and individual dealer operations to be able to better forecast opportunities and challenges.

  • Understand the operational needs of dealers and be able to provide solutions.

  • Analyze data to determine best courses of action for business development opportunities and risk mitigation measures.

  • Use critical thinking to assess business and risk situations and make decisions. The Relationship Specialist will have strong decision-making skills without direct oversight of management.

  • Possess strong negotiation skills.

  • Effectively promote other OPENLANE businesses' products and services to customers.

  • Be responsible for all credit and contract functions, including small credit presentations and assisting with platinum deals.

  • Utilize all available customer relationship management (CRM) tools and work queue task assignments to effectively service our customers while developing a more complete understanding of their needs. Review these tools for quality assurance and customer satisfaction.

  • Onboard new customers and help find areas of opportunity and growth for their businesses.

  • Manage and request temporary credit increases and line modifications for customers.

  • Work across major functional areas such as Credit, Contracting, Collections, Training, and Operations teams to drive portfolio performance.

  • Where necessary, the Relationship Specialist will cross train with Relationship Associates and/or Business Processing Associates to cover responsibilities as needed.

  • Understand and operate within compliance of all applicable laws and codes for their assigned geographic area.

  • Perform other duties, as assigned.

Must Have's :

  • T hree (3) or more years relevant experience

  • A v alid driver's l icense

  • Willingness to travel locally to support our customer base

  • Attention to detail and ability to prioritize and stay organized

Nice to Have 's :

  • Bilingual (French & English) strongly preferred

  • One year in sales or sales support

  • Previous auto i ndustry experience

  • Experience with Microsoft Suite, Salesforce, and CRM familiarity

Sound like a match? Apply Now - We can't wait to hear from you

  • Human Resources-Relationship specialist

    4 weeks ago

    Moncton, Canada Randstad Canada Full time

    Role : Relationship specialist-HRLocation : MonctonModality : HybridPermanent positionOur partner, a fast-growing transportation company in Canada, is looking for an HR professional who is looking for a new and stimulating challenge . You'll be working with employees and partners to support operational growth.AdvantagesWhat would be offered for this role...

  • Human Resources-Relationship specialist

    4 weeks ago

    Moncton, Canada Randstad Canada Full time

    Role: Relationship Specialist-HR Location: Moncton or Fredericton Modality: Hybrid Permanent position Our partner, a fast-growing transportation company in Canada, is looking for an HR professional who is looking for a new and stimulating challenge. You'll be working with employees and partners to support operational growth. Advantages Competitive...

  • Human Resources-Relationship specialist

    4 weeks ago

    Moncton, Canada Randstad Canada Full time

    Role : Relationship specialist-HRLocation : Moncton or FrederictonModality : Hybrid Permanent position Our partner, a fast-growing transportation company in Canada, is looking for an HR professional who is looking for a new and stimulating challenge . You'll be working with employees and partners to support operational growth.AdvantagesWhat would be offered...

  • Human Resources-Relationship specialist

    2 weeks ago

    Moncton, Canada Randstad Canada Full time

    Role : Relationship specialist-HRLocation : MonctonModality : HybridPermanent positionOur partner, a fast-growing transportation company in Canada, is looking for an HR professional who is looking for a new and stimulating challenge . You'll be working with employees and partners to support operational growth.AdvantagesWhat would be offered for this role...

  • Human Resources-Relationship specialist

    3 weeks ago

    Moncton, Canada Randstad Canada Full time

    Role : Relationship specialist-HRLocation : MonctonModality : HybridPermanent positionOur partner, a fast-growing transportation company in Canada, is looking for an HR professional who is looking for a new and stimulating challenge . You'll be working with employees and partners to support operational growth.AdvantagesWhat would be offered for this role...

  • Human Resources-Relationship specialist

    4 weeks ago

    Moncton, Canada Randstad Full time

    Role : Relationship specialist-HR Location : Moncton or Fredericton Modality : Hybrid Permanent position Our partner, a fast-growing transportation company in Canada, is looking for an HR professional who is looking for a new and stimulating challenge . You'll be working with employees and partners to support operational growth. Advantages What would be...

  • Human Resources-Relationship specialist

    4 weeks ago

    Moncton, New Brunswick, Canada Randstad Canada Full time

    Role : Relationship specialist-HRLocation : MonctonModality : HybridPermanent positionOur partner, a fast-growing transportation company in Canada, is looking for an HR professional who is looking for a new and stimulating challenge . You'll be working with employees and partners to support operational growth.AdvantagesWhat would be offered for this role :...

  • Human Resources-Relationship specialist

    4 weeks ago

    Moncton, NB, Canada Randstad Canada Full time

    Role: Relationship Specialist-HR Location: Moncton or Fredericton Modality: Hybrid Permanent position Our partner, a fast-growing transportation company in Canada, is looking for an HR professional who is looking for a new and stimulating challenge. You'll be working with employees and partners to support operational growth. Advantages ...

  • Human Resources-Relationship specialist

    4 weeks ago

    Moncton, NB, Canada Randstad Full time

    Role : Relationship specialist-HR Location : Moncton or Fredericton Modality : Hybrid Permanent position Our partner, a fast-growing transportation company in Canada, is looking for an HR professional who is looking for a new and stimulating challenge . You'll be working with employees and partners to support operational growth. Advantages ...

  • Technical Specialist

    4 weeks ago

    Moncton, Canada Université de Moncton Full time

    Fonction et information générale We are hiring a Technical Specialist Job Title: Technical Specialist Location: Atlantic Canada (Remote) About Bloom Funding: Bloom Funding helps organizations that are leading change in their fields to redefine what is possible. We’re a group of researchers, scientists, and community advocates who simplify...

  • Technical Specialist

    2 weeks ago

    Moncton, Canada Université de Moncton Full time

    Fonction et information générale We are hiring a Technical Specialist Job Title: Technical Specialist Location: Atlantic Canada (Remote) About Bloom Funding: Bloom Funding helps organizations that are leading change in their fields to redefine what is possible. We’re a group of researchers, scientists, and community advocates who simplify...

  • IT Service Specialist

    2 weeks ago

    Moncton, New Brunswick, Canada Owens MacFadyen Group Full time

    IT Service SpecialistWho are we?Owens MacFadyen Group (OMG) is a boutique wealth management firm which specializes in the high-net-worth market. Since 1995 we have been providing a unique team-based approach to Comprehensive Wealth Management that allows our clients to achieve significantly better outcomes.OMG is committed to its clients and its people. We...

  • IT Service Specialist

    4 weeks ago

    Moncton, Canada Owens MacFadyen Group Full time

    IT Service SpecialistWho are we?Owens MacFadyen Group (OMG) is a boutique wealth management firm which specializes in the high-net-worth market. Since 1995 we have been providing a unique team-based approach to Comprehensive Wealth Management that allows our clients to achieve significantly better outcomes.OMG is committed to its clients and its people. We...

  • IT Service Specialist

    4 weeks ago

    Moncton, New Brunswick, Canada Owens MacFadyen Group Full time

    IT Service SpecialistWho are we?Owens MacFadyen Group (OMG) is a boutique wealth management firm which specializes in the high-net-worth market. Since 1995 we have been providing a unique team-based approach to Comprehensive Wealth Management that allows our clients to achieve significantly better outcomes.OMG is committed to its clients and its people. We...

  • Quotations Specialist

    5 days ago

    Moncton, Canada Robertson Electric Wholesale Full time

    Robertson Electric is looking for a **Quotations Specialist!** The Quotations Specialist is responsible for coordinating and interpreting electrical specifications and drawing requirements for Project Quotations to ensure Robertson Electric is awarded the highest percentage of Project work available in our marketplace. They are to drive process excellence...

  • Quotations Specialist

    1 week ago

    Moncton, Canada Robertson Electric Wholesale Full time

    Robertson Electric is looking for a **Quotations Specialist!** The Quotations Specialist is responsible for coordinating and interpreting electrical specifications and drawing requirements for Project Quotations to ensure Robertson Electric is awarded the highest percentage of Project work available in our marketplace. They are to drive process excellence...

  • Quotations Specialist

    2 days ago

    Moncton, Canada Robertson Electric Wholesale Full time

    Robertson Electric is looking for a **Quotations Specialist!** The Quotations Specialist is responsible for coordinating and interpreting electrical specifications and drawing requirements for Project Quotations to ensure Robertson Electric is awarded the highest percentage of Project work available in our marketplace. They are to drive process excellence...

  • Physician Engagement Specialist

    2 months ago

    Moncton, Canada Scotiabank Full time

    **Requisition ID**: 180047 We are committed to investing in our employees and helping you continue your career at Scotiabank. As a Physician Engagement Specialist, you will be responsible for proactively pursuing new client relationships by prospecting and maximizing opportunities with new clients. **Is this role right for you? In this role you will**: -...

  • Bilingual Physician Engagement Specialist

    7 days ago

    Moncton, Canada Scotiabank Full time

        Requisition ID: 200888 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.As a Physician Engagement Specialist, you will be responsible for proactively pursuing new client relationships by prospecting and maximizing opportunities with new clients.  Is this role right for you? In this role you...

  • Employee Relations Specialist

    1 month ago

    Moncton, Canada Rogers Communications Full time

     We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love—and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety...