Manager, Business

2 weeks ago

Markham, Canada Sienna Senior Living Full time

We are Sienna Senior Living, a publicly traded company (TSX:SIA) and one of Canada's leading owners and operators of seniors' residences. We offer care, support, services and housing in Retirement and Long Term Care to seniors/residents and their families. And we truly believe it is a privilege to serve Canada's seniors, ensuring they live fulfilling lives with the utmost comfort, dignity and respect.

At Sienna, we empower our 12,000 team members to help our residents live the life they desire and deserve. We provide our team members the tools and support to deliver excellent clinical care and elevate the resident experience through choice, personalization, and community engagement.

What Sienna Offers: We aspire to cultivate an environment and culture where team members feel valued, heard and empowered to do meaningful work. And we offer a number of programs and benefits that support team members' financial, personal and professional needs:

  • A competitive compensation and vacation package
  • Health & Dental benefits program
  • RRSP with employer match
  • Share Ownership and Reward Program (SOAR)
  • Employee Share Purchase Plan with company match
  • Continuous learning and growth so you have the skillset needed to succeed and take on new challenges
  • A welcoming culture that values diversity and differing perspectives, experiences and beliefs
  • Hybrid Work Model - 3x a week at Markham ON head office

What You'll Be Doing:

1. Leadership: (40%)

  • Lead and direct the work and establishes accountability mechanisms for the completion of assigned areas on the operating plan for PCC (and related clinical informatics) & Yardi (and related wellness/sales information).
  • Oversee a team of Application Specialist that are accountable for the ongoing support and maintenance of critical business systems handing items such as resident accounts, financials, sales leads and clinical information.
  • Provide coaching and feedback to team supporting individual growth and performance.

2. Systems Support (25%)

  • Responsible for governance of operational platforms and future enhancements to software products that are in line with operational plans. Works directly with the Application Specialist to ensure systems are working as expected.
  • Co-ordinate between IT, business areas and external vendors to ensure systems are operating as expected. Works closely with Application Specialists to ensure systems are operational.
  • Analysis focused on the development of hypotheses and strategic insights using data analytics to inform operations
  • Vendor Management - manages vendors to ensuring they comply with our vendor management & security policy.

3. Project and Change Management (25%)

  • Act as a SME on all system related enhancements for Yardi and PCC. This role will play an integral part of ensuring business requirements are met, and facilitate coordination between IT and business users as necessary.
  • Project Management support on Operational projects as requested to support all areas of the Retirement and LTC business.
  • Change Management: manages changes to the applications and processes by working with appropriate stakeholders, application specialists and following change management protocol

4. Collaboration (10%)

  • Partners closely with Finance, Retirement Operations, Long Term Care Operations to support overall business performance and ensure strategic alignment.
  • Innovation: works with IT and RET leadership to identify and evaluate innovative ideas. Is a member of relevant network industry based groups and attends appropriate conferences, webinars etc.

Who You Are:

  • 5+ years related experience in directly related position; specifically experience with the following is an asset:
  • Previous experience or education in the principles of project management, and change management
  • Experience and expertise with Point Click Care (PCC) and Yardi information system, configuration, development, for all aspects of platform (Other health management systems like EPIC is a HUGE bonus)
  • Participate as a strong, collaborative team player
  • Ability to track management multiple parallel activities
  • Demonstrated commitment to customer service.
    Sound understanding of incident, problem, change management and project methodologies and tools either demonstrated through formal education/certification, or relevant experience.
  • Ability to explain technical jargon in simplified terms
  • Must be able to travel to retirement and/or long term care communities when required

What You Need to Know:

  • Sienna Senior Living is committed to creating an inclusive environment where all team members and residents feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience
  • You must be legally eligible to work in Canada or have a valid work/study permit
  • You must successfully pass a Criminal Check


Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.

  • Business Manager

    17 hours ago

    Markham, Canada iDriveCareer (iDC) HR Consulting Canada Ltd. Full time

    **Job Title: Business Manager** **Company**:iDriveCareer (iDC) HR Consulting Canada Ltd. **Start Date**: ASAP **Location**: Markham (Steeles & Woodbine); **need to work in office for at least 3-4 days a week** **Company Overview** As a **boutique international HR consulting** firm, iDriveCareer (iDC) is founded in 2018 and has been providing **premium...

  • Business Manager

    5 days ago

    Markham, Canada Tachson Construction Inc. Full time

    Job duties including but not limited to the following: - Manage day-to-day operations of the office, including overseeing administrative staff and ensuring smooth operations. - Develop and implement strategies to improve office efficiency and productivity. - Manage and motivate employees to ensure they meet performance targets and deliver quality work and...

  • Sales and Marketing Manager

    5 days ago

    Markham, Canada Cofax Business Systems Inc Full time

    Education: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Develop promotional materials - Hire, train, direct and motivate staff - Manage contracts - Market business services - Plan and control budget and expenditures - Write and edit press releases, newsletter and communications materials - Assist in product development and direct and...

  • Business Development Manager

    2 weeks ago

    Markham, Canada EnGenius Technologies Full time

    **Primary Responsibilities**: Business Development Manager is the customer advocate within EnGenius Technologies, adding insight and business judgment. They are also the voice of EnGenius to our customers, adding business intelligence and forethought. - Drive major account relationships and support strategic account business development initiatives and...

  • Business Development Manager

    5 days ago

    Markham, Canada EnGenius Technologies Full time

    **Primary Responsibilities**: Business Development Manager is the customer advocate within EnGenius Technologies, adding insight and business judgment. They are also the voice of EnGenius to our customers, adding business intelligence and forethought. - Drive major account relationships and support strategic account business development initiatives and...

  • Business Development Manager

    4 weeks ago

    Markham, Canada EnGenius Technologies Full time

    **Primary Responsibilities**: Business Development Manager is the customer advocate within EnGenius Technologies, adding insight and business judgment. They are also the voice of EnGenius to our customers, adding business intelligence and forethought. - Drive major account relationships and support strategic account business development initiatives and...

  • Business Development Manager

    2 days ago

    Markham, Canada EnGenius Technologies Full time

    **Primary Responsibilities**: Business Development Manager is the customer advocate within EnGenius Technologies, adding insight and business judgment. They are also the voice of EnGenius to our customers, adding business intelligence and forethought. - Drive major account relationships and support strategic account business development initiatives and...

  • Business Development Manager

    2 days ago

    Markham, Canada QuadroCore Corp Full time

    About us **QuadroCore** is the first Canadian company to develop a full portfolio of triple quad mass spectrometers (3Q MS/MS). Our progress toward commercialization in 2023, has been a result of the focus, dedication, and expertise of our talented team. **QuadroCor**e is quickly growing and hiring a Business Development Manager to join the...

  • Business Manager

    5 days ago

    Markham, Canada Thomas, Large & Singer Full time

    Thomas, Large & Singer Inc. (TLS) is currently seeking a _**Business Manager**_ to join our growing Finance team. This position will report into our Director, Client Services. The position will be based out of our head office in Markham, Ontario and may require occasional travel to the warehouse. **Responsibilities**: - Execute various accounting and...

  • Business Management Analyst

    17 hours ago

    Markham, Canada Bay Street Group Inc. Full time

    Education: Bachelor's degree - Experience: 1 year to less than 2 years **Work setting**: - Real estate company **Tasks**: - Analyze and provide advice on the managerial methods and organization of an establishment - Conduct research to determine efficiency and effectiveness of managerial policies and programs - Propose improvements to methods, systems and...

  • Manager, Business Intelligence

    2 days ago

    Markham, Canada Aviva Full time

    Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values - Care, Commitment, Community, and Confidence. The Partnerships team works on relationship-management, reporting, analytics, and strategy related to the growth of our direct to consumer personal lines distribution channels. As a member...

  • business management analyst

    3 weeks ago

    Markham, Canada Bay Street Group Inc. Full time

    Education: Bachelor's degreeExperience: 1 year to less than 2 yearsWork settingReal estate companyTasksAnalyze and provide advice on the managerial methods and organization of an establishmentConduct research to determine efficiency and effectiveness of managerial policies and programsPropose improvements to methods, systems and proceduresConduct quality...

  • business management analyst

    2 weeks ago

    Markham, Canada Bay Street Group Inc. Full time

    Education: Expérience: EducationBachelor's degreeWork settingReal estate companyTasksAnalyze and provide advice on the managerial methods and organization of an establishmentConduct research to determine efficiency and effectiveness of managerial policies and programsPropose improvements to methods, systems and proceduresConduct quality audits and develop...

  • Manager Finance Business Partnering

    16 hours ago

    Markham, Canada Aviva Full time

    Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values - Care, Commitment, Community, and Confidence. Reporting to the AVP Strategic Business Partnering (‘SBP’). Trusted finance professional focused on delivering value-add financial/ strategic advice, one source and version of truth...

  • Manager, Business

    4 weeks ago

    Markham, Canada Support Services Office Full time

    We are Sienna Senior Living, a publicly traded company (TSX:SIA) and one of Canada’s leading owners and operators of seniors’ residences. We offer care, support, services and housing in Retirement and Long Term Care to seniors/residents and their families. And we truly believe it is a privilege to serve Canada’s seniors, ensuring they live fulfilling...

  • Business Integration Manager

    2 weeks ago

    Markham, Canada Black & McDonald Limited Full time

    ABOUT THIS CAREER OPPORTUNITY Reporting to the Director of Business Solutions, the Business Integration Manager will hold a transformational leadership role within the Corporate Services Group’s strategic project and implementations team. This role will help build the enterprise roadmap toward a vision of technology solutions that support the company’s...

  • Business Integration Manager

    2 weeks ago

    Markham, Canada Black & McDonald Limited Full time

    ABOUT THIS CAREER OPPORTUNITY Reporting to the Director of Business Solutions, the Business Integration Manager will hold a transformational leadership role within the Corporate Services Group’s strategic project and implementations team. This role will help build the enterprise roadmap toward a vision of technology solutions that support the company’s...

  • Business Integration Manager

    2 weeks ago

    Markham, Canada Black & McDonald Limited Full time

    ABOUT THIS CAREER OPPORTUNITY Reporting to the Director of Business Solutions, the Business Integration Manager will hold a transformational leadership role within the Corporate Services Group’s strategic project and implementations team. This role will help build the enterprise roadmap toward a vision of technology solutions that support the company’s...

  • Business Integration Manager

    3 weeks ago

    Markham, Canada Black & McDonald Full time

    ABOUT THIS CAREER OPPORTUNITY Reporting to the Director of Business Solutions, the Business Integration Manager will hold a transformational leadership role within the Corporate Services Group’s strategic project and implementations team. This role will help build the enterprise roadmap toward a vision of technology solutions that support the...

  • Sales Manager, International Transportation

    6 days ago

    Markham, ON, Canada Digital Business Systems Inc. Full time

    Digital Business Systems, is seeking a highly-driven individual with a passion for sales to join our team as Senior Sales Executive Digital Business Systems Website: Digital Business Systems is a fast-growing copier dealer mainly operating in Ontario but with national accounts. DBS was founded in 2003 to help small businesses. We specialize in print...