Branch Operation Manager

4 weeks ago

Ottawa, Canada Randstad Canada Full time
Branch Operations Manager
Ottawa-Downtown
Permanent Career Opportunity

A large financial institution in Ottawa is looking for a Branch Operations Manager to join their dynamic leadership team The Branch Operations Manager is a key leadership role in the branch working closely with Brach Director and responsible for leading Associates team, working with Investment Advisor Teams to ensure they have right talent and skill set to support growth, collaborating with partners across the enterprise and work with community leaders to implement strategic priorities. In addition to leading and coaching team of Associates and Assistants, managing client account activities and ensuring compliance standards are met, the Branch Operations Manager fulfils a diverse role which includes liaising with internal departments, providing software and process-related training, and managing the branch facilities and equipment.

Advantages
- Comprehensive Total Rewards package
- Competitive salary
- Commissions
- Fantastic training team available

Responsibilities
What will you do?
⢠Implement Branch Directorâs vision and ensure branch is efficiently and effectively managed.
⢠Developing and coaching Associates and Assistants
⢠Instrumental in managing the daily HR, administrative operations of the branch including approval of incoming and outgoing daily transactions, verify and action request submitted by sales support staff, verify documentation and approve account openings, etc.
⢠As part of Leadership team organize community support events and staff events to support culture of collaboration, growth and learning
⢠Assist with training new branch support staff and coordinate ongoing training initiatives for existing branch staff.
⢠Ensure compliance and internal control requirements are met.

Qualifications
Must Have
⢠Experience coaching, managing, and developing employees, ideally within a customer focused environment
⢠Business acumen and proven ability to lead successfully diverse teams
⢠Sales experience and deep understanding on how to coach to high performing culture.
⢠Excellent time management and problem solving skills
⢠Exceptional written and verbal communication skills
⢠A professional approach to all situations to create a positive working environment
⢠Ability to complete duties independently seeking out own answers and solutions

Summary
Doe this sound like the job for you? Please send you resume directly to lisa.haddow@randstad.ca with the subject line "Branch Operations Manager".

Please note that only qualified candidates will be contacted.

Looking forward to connecting.

Lisa

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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