Director, Platform Oversight

Director, Platform Oversight page is loaded Director, Platform Oversight Apply locations Toronto, ON time type Full time posted on Posted 2 Days Ago job requisition id 2406771

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

Reporting to the Senior Director, Controls Management & Oversight The Director, of Platform Oversight is responsible for Control Management, Policy Compliance, Disclosure, and Systems Controls. They lead a team to optimize business system controls over CIBC’s secured and unsecured lending products. The Director actively designs and executes ongoing control management of Platform applications like Decision Manager. They work closely with enterprise partners in Personal Lending Products, Business Controls, Operations, Distribution, Other Product Teams within PBB, Technology and Operations, and Compliance & Risk Management. The Director is a key enabler of the Personal Lending strategy by proactively delivering strong controls and compliance within a scalable model focused on acquisition and post-funding disclosure.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you’ll Succeed

Stakeholder partnership - Partner with other Key Stakeholders that support PL&I to contribute to strategies for CIBC’s Personal Lending products and platforms that will ensure our platforms are compliant with all standards and guidelines, RMUP and are designed and operating as intended. This will include:

• Ensure that our operational processes are compliant with all key regulations.

• Working with 1B functions to define control testing across Personal Lending (unsecured and secured lending) products to ensure platform are adhering to requirements and operating as intended. .

• Defining and managing actions plans to ensure we are always compliant.

• Optimizing controls within core processes that support PL&I.

• Control and change management for FLM/PLC/SPLC/Mortgages/HPP/Loans processes and platform changes

• Execute oversight for key Product Management Processes.

• Ensure timely remediation of all audit, RCIs and self-identified issues.

Policy Design and Execution - Proactive approach policy design and execution that will help RESL achieve premium market growth.

• Lead/Support the review, design, development and implementation of CIBC RESL policies and business rules.

• Develop recommendations and provide POV on proposed policy impacts on the business, existing processes and controls.

• Provide detailed analysis to support and guide senior management in the implementation of strategic business plans

• Provide leadership for design of policies, ensuring alignment to business and client centric objectives, optimizing policies and acceptance across product/channel

• Maintain in depth knowledge of products, policies, standards, processes and systems as well as emerging federal and provincial legislative requirements

• Ongoing proactive review/maintenance of policies, controls and monitoring of performance; including identification of opportunities to enhance policies to support the PL&I business.

• Participate/lead cross functional projects that require control management expertise.

• Establish an environment where innovative solutions are identified and deployed within acceptable parameters

• Keep current on environmental, regulatory, political, competitive landscape and benchmarking

• Lead as appropriate, project work and strategic initiatives pertaining to business control management and operational effectiveness of supporting policy framework

• Act as an internal consultant regarding regulations and key control management for key business strategies and tactics.

• Lead strong planning, analytical, system and application testing and the ability to review and understand results and outputs of system testing and communication skills to deliver high quality deliverables within tight timelines.

People Management and Leadership - Define methods of delivery that will ensure the best results given complexity and timelines.

• Ensure exceptional staff are recruited, developed, trained, motivated, fairly compensated and retained.

• Ensure that roles and accountabilities are defined and understood and that these accountabilities are shared with key partners.

• Establish, monitor and refine goals and objectives for team members and internal/external partners.

• Provide opportunity for learning and development experience with the ability to think broadly across CIBC and what benefits it can potentially bring to accelerate progress, enhance client experience and employee engagement, and drive efficiency

Who you are

• You can demonstrate extensive experience in control management and end-to-end process thinking including testing of automated platforms and system rules . Comprehensive knowledge of financial services regulatory practices and principles sufficient to interpret and analyze complex concepts and apply these in innovative ways. Good understanding of all elements of Personal Lending and RESL to create effective controls that balance risk and growth

• You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.

• You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.

• Values matter to you . You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit .

Job Location

Toronto-81 Bay, 23rd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Analysis, Change Management, Creativity, Leadership, Long Term Planning, Pricing Strategies, Product Management, Product Strategies, Project Management, Relationship Building

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.

Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us. #J-18808-Ljbffr

---