Bilingual Senior Customer Service Representative

1 week ago


Boucherville QC, Canada Staples Full time

Some of what you will do: The Senior Customer Service Representative supports an inbound/outbound customer service team and handles contacts with the intent of providing customer satisfaction and retention. The representative handles situations which may be non-routine and complex in nature and potentially require extensive research according to the situation. This position requires extensive knowledge of products, processes and procedures as well as a deep understanding of department-specific cu...



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