Customer Service Specialist
4 weeks ago
Rose Optometry is an independent practice which has been operating for 53 years and is a recognised leader in the optical industry. At the forefront of advancements offering the latest in visual correction and eye care, this role offers a unique environment that is so much more than your conventional Optometry practice. This role plays an integral part in the smooth operation of the practice, providing support to the clinical team it demands exceptional customer service ensuring customers receive timely, efficient and friendly service. Scheduling appointments and managing a busy flow of customers in practice and over the phone it requires excellent organisational skills with a positive attitude.
Answering phone calls & emails
Assisting in optical pre & post testing
Supporting clinical assistants
Competent skillset in Microsoft Office applications
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