Front Desk Staff Assistant

3 weeks ago


Toronto ON, Canada InterContinental Hotels Group Full time

At InterContinental Hotels & Resorts our role is to put the glamour into international travel. When you’re part of the InterContinental Hotels & Resorts brand you’re more than just a job title.
At InterContinental Hotels & Resorts we look for people who are charming, confident, and internationally-minded; Located in the heart of the entertainment and business districts in downtown Toronto, InterContinental Toronto Centre currently has an opening for a Front Desk Agent. If you are passionate about hospitality and take pride in offering exceptional service, we would love to have you be a part of the IHG team Our colleagues continue to aim higher and show they care about our guests and each other to ensure we achieve our goal of creating great hotels guests love.
Register guests, issue room keys, provide information on hotel services and room location. Answer phones in a prompt and courteous manner.
Up-sell rooms where possible to maximize hotel revenue.
Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assigned bank.
Issue, control and release guest safe-deposit boxes.
Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
Respond appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction.
May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; Promote team work and quality service through daily communications and coordination with other departments.
InterContinental Toronto Centre is an inclusive employer dedicated to building a diverse workforce. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.



  • Toronto, ON, Canada Rostie & Associates Inc. Full time

    The Rostie Group is a flexible office provider and event venue located in Toronto’s waterfront neighbourhood. We provide full service executive offices, flexible workspace, virtual offices, meeting and training rooms, as well as hybrid meetings. At this time, we are seeking a Front Desk Agent to join our growing team. Front Desk - be the first points...

  • Front Desk Staff

    1 month ago


    Toronto, Canada WEETAZ Full time

    **Job Information** **Responsibilities**: Greet and assist customers at the service desk. Direct customer queries to specialist colleagues as needed. Replenish and organize shelves to maintain stock levels. Maintain cleanliness of the store and work areas. Serve customers at the cash register. **Job Requirements**: - **Experience**: Previous...

  • Front Desk Staff

    4 weeks ago


    Mississauga, ON, Canada Health Fitness Corporation Full time

    Front Desk Staff (substitute) page is loaded Front Desk Staff (substitute) Apply locations Mississauga, ON time type Part time posted on Posted Yesterday job requisition id 100531 HealthFitness, a Trustmark company, is a proven leader in providing fitness solutions that engage and connect people both on-site and online, to create a strong community of...

  • Front Desk Manager

    1 month ago


    Toronto, Canada Marriott International, Inc Full time

    **Additional Information** Manager, Front Desk On Duty **Job Number** 24053662 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Centre Toronto Hotel, 123 Queen Street West, Toronto, ONT, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the...

  • Front Desk Manager

    1 month ago


    Toronto, Canada Marriott International, Inc Full time

    **Job Number** 23146603 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Toronto, 325 Bay Street, Toronto, ONT, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising staff...

  • Front Desk Manager

    4 weeks ago


    Toronto, Canada Marriott International, Inc Full time

    **Job Number** 23080094 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Centre Toronto Hotel, 123 Queen Street West, Toronto, ONT, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and...

  • Front Desk Manager

    2 hours ago


    Toronto, Canada Hotel X Toronto Full time

    **Job description** A rewarding and challenging experience awaits you at Hotel X Toronto, a member of Library Hotel Collection. We are an International Hotel Company and pride ourselves on delivering a novel approach to hospitality. The Library Hotel Collection has a commitment to kind, unpretentious, customer-focused service that has resulted in numerous...


  • Toronto, Canada Toronto Athletic Club Full time

    **OB TITLE**:Front Desk Receptionist **CLUB**:Toronto Athletic Club **DEPARTMENT**:Front Desk **REPORTS TO**:Front Desk Supervisor **About the Cambridge Group of Clubs** **About the Role** **Major/Specific Responsibilities** - Greet and check-in Members & Guests, Assist and direct with general inquiries; Always be aware of the Front Desk surroundings...

  • Front Desk Manager

    6 days ago


    Burlington, ON, Canada Massage Envy Franchising, LLC Full time

    The Front Desk Manager will supervise the front desk staff, manage all front-end duties, and provide excellent customer service to our guests. As the first face our clients see when they enter our location, you must be friendly, informative, welcoming, and be able to handle questions, complaints, and scheduling. Supervisory Responsibilities: Serve as a...


  • Toronto, Canada Effi Bike Full time

    **Front Desk Receptionist** **Duties**: - Greet and welcome customers and visitors in a friendly and professional manner - Answer phone calls and direct them to the appropriate department or individual - Schedule appointments and manage the appointment calendar - Collect payments, and verify information - Assist with clerical tasks such as filing, faxing,...

  • Front Desk Agent

    1 month ago


    Toronto, ON, Canada Rostie & Associates Inc. Full time

    About us: The Rostie Group is a flexible office provider and event venue located in Toronto’s waterfront neighbourhood. We provide full service executive offices, flexible workspace, virtual offices, meeting and training rooms, as well as hybrid meetings. At this time, we are seeking a Front Desk Agent to join our growing team. This role’s duties...


  • Toronto, Canada KG Group Full time

    KG Group is looking for an experienced font desk administrator for a luxury apartment building in Toronto. The job requires greeting residents, guests and contractors that come to the building. As well as assisting with the building FOB system, package system and any other items that may come up. Full training on the different systems will be provided by...

  • Front Desk Agent

    2 weeks ago


    Toronto, Canada Clarion Pointe Hotels Full time

    Clarion Pointe Hotels. We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and...

  • Front Desk Agent

    2 weeks ago


    Toronto, Canada Clarion Pointe Hotels Full time

    Clarion Pointe Hotels. We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and...

  • Front Desk Agent

    2 weeks ago


    Toronto, Canada Clarion Pointe Hotels Full time

    Clarion Pointe Hotels. We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and...

  • Front Desk Agent

    2 weeks ago


    Toronto, Canada Clarion Pointe Hotels Full time

    Clarion Pointe Hotels. We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and...


  • Toronto, Canada Pure Fitness Canada Full time

    Up-Scale Heath and Fitness & Wellness Clinic facility in the heart of Downtown Toronto is looking for enthusiastic, hardworking Full-Time and Part-Time Front Desk Administrators to join our growing team. - PRINCIPLE DUTIES_ - Welcoming Guests and Clients, greeting them in person or by telephone; answering or referring, directing all inquiries to the...


  • Toronto, Canada Evolve Chiropractic and Physiotherapy Full time

    Overview: We are seeking a friendly and organized Front Desk Receptionist to join our team. As the first point of contact for our clinic you will play a crucial role in providing excellent customer service and ensuring smooth operations. If you have strong communication skills, attention to detail, and enjoy working in a fast-paced environment, we would love...


  • Toronto, Canada Prompton Real Estate Services Corp., Brokerage Full time

    We are looking for a full-time receptionist to join our team! Prompton Real Estate Services Corp., Brokerage is a proud member of the Concord Pacific Group of Companies, and a full-service brokerage who work with clients locally and globally. We are a team of dedicated and highly trained professionals in the Toronto region offering a wide range of services...


  • Toronto, Canada Prompton Real Estate Services Corp., Brokerage Full time

    We are looking for a full-time receptionist to join our team! Prompton Real Estate Services Corp., Brokerage is a proud member of the Concord Pacific Group of Companies, and a full-service brokerage who work with clients locally and globally. We are a team of dedicated and highly trained professionals in the Toronto region offering a wide range of services...