Sales / Business Development Manager (m/f/d)

4 weeks ago

Canada Accesspanelsolutions Full time

Founded in 1995, BAUCO is a manufacturing enterprise located in Victoria, BC utilizing local skills and internationally sourced inputs and technologies to create exceptional products and services. As the manufacturer and distributor of quality access panels, we serve local, national and international clients in North America and the Caribbean. The access panels are virtually invisible when finished and are an architect favourite for high-rise construction projects such as hotels and residential developments. We support architects, developers, and contractors in solving service access issues, while maintaining interior design aesthetics and ensuring easy access.Our strong growth continues and this business development outreach job is a key position.
You actively engage with AEC professionals by phone, email, mail, virtually and in person. You are a product consultant in a specification driven industry, supported by our excellent customer service team. You are an ambassador for the BAUCO brand, and your primary goal is to ensure that more and more construction professionals are aware of our products and services. Develop and nurture strong relationships with new and existing contractors, architects, developers, engineers, distributors, interior designers, property managers. 
Identify, research, and follow up on construction project leads.
Collect market and product information through research and listening to client’s concerns to stay ahead of trends, understand competitor strategies, and uncover untapped potential.
Develop and maintain accurate sales reports and forecasts.
Work with the marketing function on lead generation and to develop and execute sales and marketing campaigns.
Set individual sales targets with the sales and business development team and oversee the activities and performance of the team.
Collaborate with cross-functional teams, such as marketing, product development, and customer support, to ensure a seamless customer experience.
Make data-driven decisions to adapt and refine approaches for improved results.
Handle complex customer complaints or inquiries.
Analyze data and customer feedback to improve customer service and experience.
Analyze market trends and competitors’ strategies to identify opportunities.
Coordinate with the creative team to produce engaging content and advertising materials.
Work out of our Victoria, BC office, with the opportunity from time to time to travel for tradeshow and networking activities (destinations such as NYC, LA, Phoenix, Miami, Toronto, Vancouver, Chicago, Washington DC, Bermuda, etc.).
Post-secondary education or equivalent and relevant work experience.
Fifteen years or equivalent experience in customer service, B2B sales/service, or consultative sales environment.
Strong leadership and team management skills.
Experience in a construction, architectural, or design-related field an asset.
Computer skills – familiarity with CRM software and sales tools.
Comprehensive medical, dental, and vision care benefits to support you and your family.
Options for flexible hours and some remote workdays.
Generous vacation and personal leave policy to recharge and rejuvenate.
Continuous learning and training to sharpen your skills and keep you ahead of the game.
A casual and supportive work environment that nurtures innovation and ideas and recognizes and rewards outstanding performance.
One-on-one meetings, Performance reviews, Collaborative planning, and goal-setting sessions, Employee of the Month peer recognition program, Monthly staff appreciation lunches, and many other perks.
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