Key Accounts Manager

3 weeks ago

Graham ON, Canada Première Moisson Full time

About Première Moisson:

Founded in 1992, Première Moisson manufactures and sells bakery, pastry and charcuterie products made with wholesome ingredients using an artisanal approach. From the outset, the company has set itself apart by focusing on freshness, quality and authenticity, values that are still at the heart of its development strategy today. Première Moisson employs over 1,200 people and has 25 bakeries in Quebec and one in Ottawa. Many of its products are sold in grocery stores in Quebec and Ontario. The acquisition of the company by Metro enables Première Moisson to expand even further, thanks to the strength of the distribution network of this leader in the food and drugstore sectors in Quebec and Ontario.

Première Moisson is currently looking for a Key Accounts Manager.

Reporting to the Vice-President, Sales & Marketing, Industrial Division, the successful candidate will ensure the achievement of corporate growth objectives for all product categories in the North American accounts under his/her responsibility.

In keeping with Première Moisson's values, strategy and business challenges, he/she will plan, organize, direct and control the following activities: development of new retail and foodservice customers, identification of business opportunities, distribution channel and broker recommendations, selling price recommendations, coordination of new product launches with customers, market and competition analysis, analysis of sales results and customer tonnage requirements, post-mortem trade marketing promotions, etc. The Business Development Manager is the main link between customer needs and the Première Moisson team.

Hybrid position: 3 days on site and 2 days remote working

Main responsibilities :

  • Administrative Management
  • Proposes growth objectives for accounts under his/her responsibility
  • Ensures the implementation and achievement of corporate objectives
  • Ensures Première Moisson's image is respected in the various files handled by his/her team
  • Optimizes department processes
  • Responsible for food fairs, space reservation, tools, delivery, air tickets, booth set-up and dismantling
  • Responsible for reimbursement claims for the Export Group program, and for maximizing savings related to this business partner
  • Prepares periodic management reports for her department, presents them to her superior and submits recommendations based on results achieved
  • Responsible for developing sales in his/her territory by personally identifying business opportunities
  • Responsible for brokers covering Canada and the United States
  • Contributes to the development of the sales and expense budget for his/her territory
  • Responsible for an account manager, covering distributors, the retail market and foodservice
  • Evaluates the potential and particularities of the company's current and potential markets, as well as customer needs and the external environment (competitors, trends, prices, market share)
  • Suggests trade fairs of interest to the company and manages event organization
  • Keeps abreast of new market trends and competitive orientations
  • Major Account Management
  • Submits Gate documents for product innovation for its accounts in PM or MP
  • Responsible for sales growth with existing customers and partnership development with new food service and retail customers
  • Provide customers with strategies to drive product sales
  • Participates in cross-functional category meetings
  • Ensures Première Moisson promises are kept when suggesting new product development
  • Proposes withdrawals of non-performing products when necessary
  • Submits pricing structures for new products
  • Responsible for ensuring acceptance of price increases
  • Responsible for program management of various agreements in collaboration with finance, sales coordinator and account manager
  • Keeps superior informed of any problematic or conflicting situations
  • Processes sample requests and ensures follow-up for customers, photos, etc.
  • Responsible for liquidation products
Requirements:
  • Bachelor's or Master's degree in marketing or business administration
  • Minimum 7 years' experience in product management, project management or major account management
  • Minimum 7 years' experience in the food industry in a management position
  • Knowledge of the U.S. market - A considerable asset
  • Fluency in French and English - spoken and written
  • Good knowledge and command of Excel and other Microsoft Office apps.
  • Must be available to travel on weekdays, evenings and weekends
  • Valid driver's license
  • Valid passport
  • Passion for the product and the customer
Profile :
  • Inspirational leadership
  • Exceptional attitude and positivism
  • Relational and communication skills - (tact, diplomacy, flexibility, listening)
  • Management skills: planning, organization, evaluation and control of expenses and personnel)
  • Ability to identify customer needs
  • Ability to assess a situation as a whole (all facets)
  • Ability to synthesize
  • Ability to seek out and evaluate opportunities, solve problems and make recommendations
  • Ability to present in front of a group
  • Ability to understand and analyze figures
  • Negotiation skills
  • Team spirit
  • Ability to mobilize energies and generate discussion to achieve objectives
  • Organizational, planning and priority management skills
  • Ability to manage stress
  • Ability to move several files forward simultaneously
  • Focused on results and customer satisfaction
  • Autonomy
  • Creativity
  • *Please note that only selected candidates will be contacted.
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