Employee Relations

4 weeks ago

Toronto ON, Canada FIKA Cannabis Full time

Come join one of Canada’s fastest growing retail companies now with seven distinctive brands across the country Following several acquisitions and significant growth, we are building out our People & Culture team to support the overall organization. You will gain invaluable experience working directly with exceptional leaders, contributing significantly to a streamlined, efficient organization that prizes proactive problem-solving. Prepare for a dynamic environment where no two days will be the same

Founded in 2020, FIKA Cannabis is a lifestyle brand redefining cannabis retail, including flagship locations in Toronto’s Union Station and Distillery District. Now with over 130+ locations across Canada, The FIKA Company is the home of 6 Canadian retail banners, including; FIKA Cannabis, Fire & Flower, Friendly Stranger, Pop’s Cannabis, Ganjika House, and Flower Haze. Providing exceptional service in a variety of welcoming and intuitive store environments, The FIKA Company retail family is the destination for every type of cannabis consumer.

In Swedish, Fika is often translated as “a coffee and treat break,” but it is much more than that. It is a culture, a state of mind, and a powerful concept. One that encourages you to pause and enjoy the everyday beauty in life.

If you join our team, you will live our values:

Build Up + Breathe + Belonging + Bring Yourself

Currently we are adding an experienced Employee Relations & Recruitment Specialist to our People & Culture team. As the People & Culture Specialist, you will be responsible for administering all employee relations activities for store support center departments including retail operations, merchandising, marketing, technology, finance, and distribution. You will also support the recruitment process for the enterprise, ensuring a pleasant experience for our candidates, and a positive work environment for our employees. This role requires a strong understanding of employee relations best practices, excellent communication skills, and the ability to attract top talent to our organization in a retail and technology environment.

This is a Hybrid role, with an average of 3 days per week working from our Store Support office. Located in the heart of downtown Toronto, our hybrid work model offers the ideal blend of in-person mentorship with our senior leadership and the flexibility to work from your preferred location, ensuring a balance of learning and adaptability.

In this role you will:

Employee Relations:

  • Serve as a point of contact for employee relations matters, including addressing employee concerns, conflict resolution, and ensuring compliance with company policies and procedures.
  • Provide guidance and support to employees and managers on employee relations issues, including performance management, disciplinary actions, and grievance procedures.
  • Conduct investigations into employee complaints, ensuring a fair and unbiased process, and recommend appropriate actions or resolutions.
  • Maintain accurate and confidential employee relations records and documentation.
  • Collaborate with P&C leaders across the enterprise and other stakeholders to develop and implement employee engagement initiatives and programs.
  • Assist in the development and implementation of P&C policies and procedures to promote a positive and inclusive work environment.

Recruitment:

  • Collaborate with hiring managers to understand their staffing needs and develop effective recruitment strategies.
  • Utilize various sourcing methods (e.g., job boards, social media, networking) to attract and identify qualified candidates.
  • Screen resumes and conduct initial phone interviews to assess candidate qualifications and fit with the organization.
  • Coordinate and schedule interviews with hiring managers and facilitate the selection process.
  • Conduct reference checks and background screenings as required.
  • Maintain accurate and up-to-date candidate records in the applicant tracking system.
  • Provide timely and constructive feedback to candidates throughout the recruitment process.
  • Assist with employer branding initiatives to attract top talent.

Administrative Tasks:

  • Manage all HR & P&C documentation, including employee files, contracts, polices, and other employment-related paperwork.
  • Ensure compliance with employment laws and regulations by maintaining accurate records and documentation.
  • Assist with the development and implementation of P&C policies and procedures.
  • Support P&C team with various administrative tasks as needed.

You will thrive in this role if you:

  • Are passionate about people
  • Are a recruitment champion, consistently able to find top industry talent.
  • Embrace a positive outlook, see the good in people, situations, and events and persistence in pursuing goals despite obstacles and setbacks.
  • Have an entrepreneurial mindset and are self-motivated; action oriented and able to support a variety of responsibilities.
  • Have keen attention to detail, critical thinking, and decision-making skills.
  • Operates with quality in mind through attention to detail, accuracy, & completeness.
  • Ability to manage in an environment of change and ambiguity while maintaining outcome focus.

Selection process:

Interested candidates are invited to apply by submitting their resume. Selected candidate will be provided a full job description and be invited to a video interview.

FIKA welcomes everyone and is an equal opportunity employer. If you need accommodation to participate in our selection process, please contact us.

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