Administrative technician

3 weeks ago


Montréal QC, Canada Applied Electronics Limited Full time

Applied Electronics Limited is a national industry leader in Digital Media Integration Solutions and Service. We are currently seeking a Audiovisual Senior Installation Technician for our Montréal regional office.
In accordance with established procedures, policies and available tools, the incumbent is responsible for assisting to lead other technical implementation members all the while setting an example for maintaining the processes, workflow and day-to-day operational work tasks necessary for project system installation, commissioning, testing and documentation.
As the Audiovisual Senior Installation Technician you are responsible for implementation of Project Systems from kick off through to completion. Working closely with management and client to ensure that all Project System components are installed, configured and tested per industry standard.
Oversee activities between internal and external resources, and facilitate smooth workflow for service delivery, during project systems line up and testing, commissioning and end-user training for assigned projects.
Works with Project Manager to coordinate and interfacing with Architects, General Contractor, Electrical Contractor and clients throughout through the implementation phase of assigned projects.
Direct other technical staff in day-to-day operations and procedures.
Assists the PM / Technical Supervisor in creating and developing good project schedules.
Work with Regional Technical Supervisor and/or Project Managers during vacations and absences.
Advanced system trouble shooting on-site following established commissioning and sign off processes, and after-sales end-user support.
Provide daily/weekly project status updates to management team (PM and/or Technical Supervisor).
Experience in leading technical implementation teams and subcontractors.
Experienced in effectively coordinating multiple projects, executing multiple tasks simultaneously and efficiently, while working with conflicting deadlines in a fast-paced environment.
Coordinate implementation of project systems through; self, installation crews and/or subcontractors.
Ensure projects are ready for commencement including:
Coordinate with Regional Technical Supervisor regarding scheduling and resource assignment.
Communicate with client and attend site meetings to ensure site conditions and timelines are on track and maintain a tracking log.
Coordinate project shipments with Administrative and / or Shipping staff.
Ensure any unused project equipment / materials are returned from job site to AEL warehouse and properly documented for return to manufacturer or return to stock.
Maintain a high level of efficiency and professionalism at work site.
Report to supervisor any disputes between team members to avoid unacceptable behaviors at client site.
Give training and mentorship to team members to make them better on the job.
Financial and Quality oversight for assigned Projects.
Assist when requested on technical review of assigned projects, including meeting with sales group to review project scope, BOM, SOW, CAD & flow functional drawings, equipment lists and labour estimates prior to project launch for accuracy.
Evaluate project data for accuracy, and take the lead in setting project targets and priorities.
Assisting clients over telephone, video and/or client site troubleshooting project systems.
Work with AEL Trades and Staff to confirm project requirements are completed efficiently.
Conducting audits, appointment scheduling, coordinating facility scheduling with appointment schedule, and writing reports, with suggested action items.
Routine updating “red lining” of project CAD & flow functional documents for creation of post project as-builts.
Promotes all Health and Safety policies and procedures.
~ Incumbent must take all necessary measures to ensure their health and safety at work and that of staff & subcontractors under their responsibility, while seeing to the protection of the general public. They must make sure employees under their responsibility comply with all Health & Safety instructions, guidelines, policies and procedures.

Assists with special projects, and performs other duties as required.
Academic Training:
Must be Bi-Lingual (French and English), both verbally and written
Knowledge of basic networking (Preferred: IP Network Certifications and CTS-D industry certification.)
Work Experience:
~ Proven knowledge of installation techniques and National Electric Code (NEC) requirements are essential.
Proficient in reading and interpreting system design schematics and electrical / mechanical / architectural drawings
Preference given to candidates proficient in operational use of Visio or AutoCAD drawing tools
Must possess a valid driver's license with acceptable driving record
Availability and willingness to work extended hours, including nights, weekends, holidays and be on-call as necessary.
Willingness to work a flexible schedule based on the changing priorities of the department
Knowledge of Microsoft Office products including Outlook, Excel and Word
Proficiency with all audiovisual and network cabling terminations
Ability to perform minor DSP / Control System changes & uploads
Capability to climb ladders and scaffolding
Manual dexterity required to use desktop computer and peripherals.
Extensive domestic and occasional international traveling to client locations.
Ability to prioritize and manage multiple tasks/projects.
Reading/ writing
Please note that Applied Electronics will, upon request, provide accommodations for disabilities to support your participation in all aspects of our recruitment process.
No phone calls, please.
Job Types: Full-time, Permanent
Dental care
Disability insurance
On-site parking
Monday to Friday

Overtime pay
DSP / Control Systems: 5 years (preferred)
Audio Visual installation: Driver's license (required)



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