Account Sales Representative

4 weeks ago

Halton Regional District ON, Canada South End Partners Full time

Career Opportunity for Sales Professionals

Our client is a multi-national leader in their industry with over 30 locations across North America. You’ve probably seen their products in the media featured on tv shows and magazines such as HGTV, Style At Home and House & Home, or by one of their Instagram influencers.

They are customer obsessed and empower their people to be their best every day. They take pride in their culture of learning, ownership, and one team, and are committed to cultivating a diverse and inclusive workplace for everyone.

The Position

As an  Account Representative, you will play a key role on our client’s Sales team. You are the first point of contact for customers calling in to receive inside sales support. You develop relationships with customers by fielding customer calls, entering orders, responding to any questions, and quickly resolving any issues or problems.

As an Account Representative, you will use your customer focus and sound business acumen to:

  • Drive sales with current and prospective account base, by developing and maintaining positive customer relationships
  • Fielding continuous calls from customers and data entry; multitasking and leveraging multiple types of source documents
  • Provide price quotes to customers and coordinate with the onsite production department to facilitate the movement of sales through to production
  • Collaborate within cross-functional teams; act as a liaison between operations functions and customers to manage expectations on delivery schedules and order fulfillment
  • Maintain and keep current detailed records, reports, and customer data

How You’ll Succeed

  • Customer Focused –  Provide exceptional customer service, by focusing on the customer experience and engaging in meaningful interactions
  • Product Knowledge -Deeply understand our client’s product lines and products. Effectively answer any questions concerning products and ensure customers are connected to the right people and opportunities
  • Problem Solving –  Listen, ask questions, understand customers’ needs, and provide the best options. Remain solution-focused in order to identify opportunities to help customers

Who You Are

  • You are customer oriented. You put the customer first and go the extra mile to make customers happy
  • You love to learn. You are passionate about growing your knowledge and skills and being the best you can be
  • Values matter to you. You bring your true self to work and live by our client’s values – passion, respect, integrity, collaboration, and excellence
  • You demonstrate exceptional verbal and written communication skills; fluent in English
  • You are proficient with web-based computer services, specifically SAP
  • You have a post-secondary diploma/degree or equivalent work experience (preferred)
  • You have experience within the distribution or manufacturing industry (preferred)

What Our Client Offers

  • A collaborative work environment that has a clear direction for future strategy and goals
  • A competitive base salary and a profit-sharing program
  • Comprehensive benefits package – medical, dental, and life
  • 5% RRSP Matching Program
  • Challenging and meaningful work, and the chance to participate on cross-functional teams across the company
  • Development opportunities – our client recognizes potential in their people and strives to offer various opportunities for advancement, training, and personal growth
  • A culture focused on putting people first

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