REMOTE Bilingual French/English Customer service agent

4 weeks ago


Québec QC, Canada Randstad Full time

Are you passionate about helping people? Do you like to problem solve and be creative with solutions? Do you have excellent communication skills in English and French? If you answered yes to these questions, then we are looking for you to join a dynamic.


Bilingual Customer Relations Specialist - Full time, Permanent opportunity.


Monday - Friday- 8 AM - 8:00 PM EST (Must be flexible to work 8 hours during that time)


Location: Remote



These would be your advantages:


-Full time hours
-Paid 20 days training program, followed by 2-3 weeks of mentorship
-Three paid Personal days, paid vacation, and a wellness account

-Pension plan
-Bonus plan based on your individual performance
-Responsibilities for the Bilingual Customer Relations Specialist includes (but are not limited to):


-Effectively troubleshoot/resolve telephone/email inquiries using various systems and tools in a timely fashion
-Provide accurate responses to existing and new members while maintaining the highest level of customer service
-Excellent English and French communication skills
- Must have Microsoft Office skills and an ability to learn multiple computer systems both Windows based and other
- Strong computer/multitasking skills
- Previous Customer Service or Call Centre experience is required
- As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.


Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.



  • Montréal, QC, Canada Randstad Full time

    Embrace a 4-day work-from-home schedule and enjoy the vibrancy of our Downtown Montreal office for one day. We are looking to hire the right person to join an amazing team as a full time Bilingual Customer Relations Specialist. As a Bilingual Customer Relations Specialist you will be responsible for providing courteous, accurate and timely responses to...


  • Québec, Canada Rove Concepts Full time

    **Please note - this is a remote position and you must be residing in Montreal only.** Rove Concepts, a contemporary home décor brand and eCommerce furniture retailer, is looking for a Remote - Customer Service Agent to join our growing team. Our objective is to maximize sales opportunities through both showroom and eCommerce channels. At the same time,...


  • Sherbrooke, QC, Canada Banque Nationale du Canada Full time

    Advisory services, Call centres As a Customer Service Agent for our Sherbrooke’s call centres, you’ll support clients with their banking needs and help them use our electronic solutions. You’ll have a positive impact on clients by listening closely to their needs and offering excellent customer service. 50/hour with two salary increases projected...


  • Montréal, QC, Canada Banque Nationale du Canada Full time

    Advisory services, Call centres As a Customer Service Agent for our Montréal’s call centres, you’ll support clients with their banking needs and help them use our electronic solutions. You’ll have a positive impact on clients by listening closely to their needs and offering excellent customer service. 50/hour with two salary increases projected...


  • Québec, QC, Canada Randstad Full time

    Are you passionate about helping people? Do you like to problem solve and be creative with solutions? Do you have excellent communication skills in English and French? If you answered yes to these questions, then we are looking for you to join a dynamic. Position: Bilingual Customer Relations Specialist - Full time, Permanent opportunity. Email me...


  • Blainville, QC, Canada Software Paradigms International Full time

    We are people with GRIP : Go-Getter, Renders Service, Innovative, and Passionate for succeeding. The well-being of people is the purpose of SPI Health and Safety and involves three fundamental components: Our Community: Make this world a better place Work for an organization with a meaningful mission, a corporate culture that is engaging and...


  • Montréal, QC, Canada Adecco Full time €27 - €31

    Offre d'emploi de représentant du service client bilingue à Saint-Laurent, QC (anglais et français) Adecco Professional Staffing actuellement en partenariat avec un client établi et en pleine croissance à la recherche de talents exceptionnels pour une fantastique offre d'emploi de représentant du service client bilingue à Saint-Laurent, QC. Cette...


  • Montréal, QC, Canada Adecco Full time €27 - €31

    Offre d'emploi de représentant du service client bilingue à Saint-Laurent, QC (anglais et français) Adecco Professional Staffing actuellement en partenariat avec un client établi et en pleine croissance à la recherche de talents exceptionnels pour une fantastique offre d'emploi de représentant du service client bilingue à Saint-Laurent, QC. Cette...


  • Québec City, Canada Randstad Canada Full time

    Are you passionate about helping people? Do you like to problem solve and be creative with solutions? Do you have excellent communication skills in English and French? If you answered yes to these questions, then we are looking for you to join a dynamic.Position: Bilingual Customer Relations Specialist - Full time, Permanent opportunity.Email me your resume...


  • Québec, QC, Canada Compunnel Inc. Full time

    Bilingual Customer Service Professional III Candidate must be fluent in French and English, written and verbal. No exceptions. You must be available to work shifts Monday through Friday 8:00 am to 8:00 pm on a rotational basis. Candidate will receive a month's notice of their work schedule ahead of time. Candidates will receive 2 weeks of training before...


  • Québec, QC, Canada Compunnel Inc. Full time

    Bilingual Customer Service Professional III Candidate must be fluent in French and English, written and verbal. No exceptions. You must be available to work shifts Monday through Friday 8:00 am to 8:00 pm on a rotational basis. Candidate will receive a month's notice of their work schedule ahead of time. Candidates will receive 2 weeks of training before...


  • Québec, Canada Transport St-Lambert Full time

    **TRANSPORT ST-LAMBERT IS LOOKING FOR A CUSTOMER SERVICE AGENT!** **MUST BE BILINGUAL (EN-FR)** - Maintain good relations with customers (offer various services and take orders) - Analyze requests and plan delivery schedules and routes - Prepare travel documents and send them to the people concerned using the computer system - Perform necessary follow-ups...


  • Québec, Canada Fuze HR Solutions Inc (Internal) Full time

    **Position**: Bilingual Skilled Trades Recruiter (English/French) **Company**: Fuze HR Solutions Inc. **Industry**: Recruiting & Staffing **Reports to**: Divisional Director **Location**: Montreal or Laval, Quebec **About Fuze HR Solutions** Fuze HR is rapidly growing, with many exciting projects, clients, and changes happening - come grow with...


  • Québec, Canada Fuze HR Solutions Inc (Internal) Full time

    **Position**: Bilingual Skilled Trades Recruiter (English/French) **Company**: Fuze HR Solutions Inc. **Industry**: Recruiting & Staffing **Reports to**: Divisional Director **Location**: Montreal or Laval, Quebec **About Fuze HR Solutions** Fuze HR is rapidly growing, with many exciting projects, clients, and changes happening - come grow with...


  • Québec, Canada Équipements adaptés Physipro inc. Full time

    Expanding company. Dynamic equis. Medical domain. Valuation. Possibility of advancement. Flexible hours. Do you want to live a new work experience where respect, flexibility, team spirit reign and where the human being is at the heart of the concerns of the company? Stop looking, we are hiring team players like you at Physipro! Physipro is a Sherbrooke team...


  • Québec, QC, Canada Compunnel Inc. Full time

    Bilingual Customer Service Professional III Candidate must be fluent in French and English, written and verbal. No exceptions. You must be available to work shifts Monday through Friday 8:00 am to 8:00 pm on a rotational basis. Candidate will receive a month's notice of their work schedule ahead of time. Candidates will receive 2 weeks of training...


  • Québec, Canada Équipements adaptés Physipro inc. Full time

    Expanding company. Dynamic equis. Medical domain. Valuation. Possibility of advancement. Flexible hours. Do you want to live a new work experience where respect, flexibility, team spirit reign and where the human being is at the heart of the concerns of the company? Stop looking, we are hiring team players like you at Physipro! Physipro is a Sherbrooke team...


  • Québec, Canada Équipements adaptés Physipro inc. Full time

    Expanding company. Dynamic equis. Medical domain. Valuation. Possibility of advancement. Flexible hours. Do you want to live a new work experience where respect, flexibility, team spirit reign and where the human being is at the heart of the concerns of the company? Stop looking, we are hiring team players like you at Physipro! Physipro is a Sherbrooke team...

  • Servicing Analyst

    1 month ago


    Québec, Canada Projuris Corp. Full time

    **Bilingual (French/English) Servicing Analyst **- Job Description** - Gathers and formats data into regular and ad-hoc reports, and dashboards. - Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities. - May function as a problem-solving resource for more junior staff. - Organizes work...


  • Québec, QC, Canada Compunnel Inc. Full time

    Bilingual Customer Service Professional III Candidate must be fluent in French and English, written and verbal. No exceptions. You must be available to work shifts Monday through Friday 8:00 am to 8:00 pm on a rotational basis. Candidate will receive a month's notice of their work schedule ahead of time. Candidates will receive 2 weeks of training before...