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Spanish Bilingual, French Bilingual

4 months ago

Blainville QC, Canada Software Paradigms International Full time

We are people with GRIP : Go-Getter, Renders Service, Innovative, and Passionate for succeeding.
The well-being of people is the purpose of SPI Health and Safety and involves three fundamental components:
Our Community: Make this world a better place
Work for an organization with a meaningful mission, a corporate culture that is engaging and innovative, and an excellent work ethic in a highly competitive industry.
Access to a gym on the worksite
Access to a telehealth program (100% provided by the company)
Program offering support to employees in need (SPI Connection Committee)
Employee Assistance Program (EAP) gives you access to professional advice in all health matters
Volunteer program (time paid for a cause that matters to you)
Continuous training and career opportunities
Support customers by offering valuable and accurate information while answering questions and handling complaints about products and services. Answer customer requests through various channels (phone, chat, email);
Perform data entry and conduct research;
Interact with customers to provide them with the information requested on products and services and process and resolve complaints;
Ensure customer satisfaction and offer professional customer service.


Service level;
Experience with a CRM, an asset;
General experience in customer service;
Bilingual, (French and english, written and spoken);
Previous branch experience, an asset;
Knowledge of health and safety, an asset.
Every day, our values guide our conduct to live in a respectful, honest, transparent and fair workplace. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. To be eligible for this position, you must legally be permitted to work in Canada, without any additional sponsorship support from SPI Heath and Safety.
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