Field Service Representative/Technical Services

3 weeks ago

Canada Sandvik Group Full time

Field Service Technician- Heavy Equipment Mechanic
Sandvik Mining and Rock Solutions is seeking a
Our diverse businesses and global network enable you to explore your potential and thrive. We recognize your performance and offer various ways to fuel your growth towards exceptional achievements.
Are you a licensed Red Seal Heavy Duty Mechanic who is looking for a stable, permanent opportunity with a respected and growing company? Some of the benefits of joining our Field Service team include:
Ample opportunity for overtime that is paid as per provincial standards
A comprehensive compensation package including a pension plan with matching, competitive health, dental, life and disability benefits
Paid training and development opportunities
Support from an experienced network of technicians across the globe
At Sandvik, the Red Seal Heavy Duty Mechanic is responsible for the troubleshooting, repair, and maintenance of mechanical aspects of Battery Electric mining equipment and components according to defined specifications. The Red Seal Heavy Duty Mechanic is also responsible for new equipment commissioning and training at customer sites.
Maintenance and servicing of equipment.
Planning for correct tools and parts required to perform tasks, according to all work procedures.
Commissioning of products that includes pre-delivery inspections and hot (operational and at customer site) commissioning.
Conduct root cause analysis (RCA) to identify and solve common problems, as a first line support.
Identify components, understand basic functionality, and conduct maintenance and repair work accordingly. Support the customer’s product/equipment/processes by suggesting possible improvements. (According to sales area requirements.)
Understands system functionality and interactions of hydraulics/mechanics/electric/automation/pneumatics/materials.
Complete maintenance reports for internal and external stakeholders e.g., report and document on maintenance and/or repairs completed. Occasionally collect technical feedback in the Sales Area (inputted into Database).
Assign simple tasks to junior staff and guide them in their completion.
Coach customer technicians on basic servicing and maintenance principles.
Complies with Sandvik Mining and Rock Technology safety policies and applicable government, customer or industry regulations or requirements.
Perform risk assessments (“Take Five”) prior to each task.
Maintains orderly work area and ensures housekeeping requirements are met.
Diploma in a Mechanical/Electrical Field and Red Seal Heavy Duty Mechanic License.
At least 3 years related experience with mining equipment is considered an asset
Previous experience with Sandvik equipment would be an asset.
Demonstrated ability to diagnose, troubleshoot and repair mechanical issues with mining equipment.
Valid driver’s license and willingness to travel to local mine sites and across Western Canada as required.
Ability and willingness to work varied shifts (as required)
The opportunity to make an impact on our business performance.
Ongoing development and training.
An excellent comprehensive compensation package including a pension plan with matching, competitive health, dental, life and disability benefits.
We embrace diversity and inclusion and inspire everyone to bring their authentic selves to work everyday
We take pride in our agile customer-focused decision making. We empower our employees, providing strong performance management and opportunities to grow your career.
We welcome and encourage applications from people with disabilities. Accommodations are always available on request for candidates taking part in all aspects of the selection process.
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