Associate Director, Finance, Investor Services Performance Management

Found in: Jooble CA O C2 - 2 weeks ago


Nova Scotia, Canada MUFG Investor Services Full time

In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking, and fund financing. We’re in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.
Manage and guide any direct reports in daily deliverables while ensuring adherence to company and department policies and procedures relating to investor registration, dealing, reporting, and cash.
# Support management in addressing any sensitive or escalated queries/concerns from Clients, Investors, Fund Managers, or internal MUFG Departments following a high-quality standard.
# Support any direct reports with training and guide individual performance and development with guidance and support of the manager through regular one-to-one meetings, regular performance discussions, career coaching, and development as requested, annual performance reviews following company standards. Support management with driving department initiatives, projects, risk mitigation.
# Support Investor Operations projects within your team, encouraging participation, constructive feedback, and idea generation from the team members.
# Diploma or Bachelor's degree preferably in a business-related field or related experience
Experience in financial services, fund administration, asset management, banking, or client service
A demonstratable ability to problem solve complex issues and provide guidance, assistance, and training would be expected.
Demonstrate business logic and risk-adverse approach to processes
Computer skills with strengths in Microsoft Office products. Proficiency with Microsoft Excel would be an asset.

Take a look at our careers site and you’ll find everything you’d expect working with one of the fastest-growing businesses at one of the world’s largest financial groups. however, only those proceeding to the interview stage will be contacted.
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