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Technical Writer

2 months ago

Toronto ON, Canada Robertson & Company Ltd. Full time

Technical Writer // Hybrid // 4 Months Contract // Toronto // Banking clientSUMMARY OF DAY-TO-DAY RESPONSIBILITIES: Reporting to the Manager of Learning, the Technical Writer is responsible for the design and creation of documentation for technical and non-technical audiences (including procedures, user manuals, technical training materials and job aids where appropriate). They will ensure that documentation is consistent, professional, and technically accurate. The Procedure Writer will work closely with internal partners and business Subject Matter Experts to research and verify content. They will also collaborate on continuous improvement initiatives for documentation deliverables and processes, as well as various other administrative tasks such as planning and scheduling. MUST HAVE: Technical Writer experience Procedural writing experience User manual experience Tool guide experience Microsoft Word NICE TO HAVE Banking experience