Technical Writer
4 weeks ago
We are seeking a skilled Technical Writer to join our team at the University Health Network (UHN). As a Technical Writer, you will be responsible for creating high-quality documentation to support our IT service management processes.
Key Responsibilities:- Create user-friendly documentation to explain complex technical concepts
- Develop Level 1 support documentation for the Service Desk and Technical Support teams
- Collaborate with subject matter experts to gain a deeper understanding of technical topics
- Analyze process activities and data to identify areas for improvement
- Review and provide feedback on submitted Knowledge Base articles
- Enter time in the Time Capture System (ChangePoint)
- Represent UHN Digital in a professional manner with internal and external stakeholders
- Minimum of 3 years of practical experience in a related field
- Experience working in an ITSM role (incident, problem, change, knowledge)
- Experience creating user manuals or end-user documentation
- Able to work with minimal supervision on simple to moderate complex tasks
- Proficient knowledge of Windows 10 and MS Office products
- Working knowledge of ServiceNow is an asset
At UHN, we offer a comprehensive benefits package, including competitive salaries, government organization status, and a flexible work environment. We are committed to providing opportunities for development and promotions within a large organization. Our team is passionate about delivering exceptional patient care, research, and education.
As a Technical Writer at UHN, you will have the opportunity to work with a talented team of professionals, contribute to the development of high-quality documentation, and make a meaningful impact on our organization's success.
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Technical Writer
4 weeks ago
Toronto, Ontario, Canada University Health Network Full timeJob SummaryThe University Health Network is seeking a skilled Technical Writer to join their team. As a Technical Writer, you will be responsible for creating high-quality documentation to support the Service Desk and Technical Support teams.Key Responsibilities:Develop Level 1 support documentation for the Service Desk and Technical Support teamsCollaborate...
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Technical Writer
3 weeks ago
Toronto, Ontario, Canada University Health Network Full timeJob SummaryThe University Health Network is seeking a skilled Technical Writer to join their team. As a Technical Writer, you will be responsible for creating high-quality documentation to support the Service Desk and Technical Support teams.Key Responsibilities:Develop Level 1 support documentation for the Service Desk and Technical Support teamsCollaborate...
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Technical Writer
4 weeks ago
Toronto, Ontario, Canada University Health Network Full timeTechnical Writer - Service Management The University Health Network (UHN) is seeking a Technical Writer to develop Level 1 support documentation for the Service Desk and Technical support teams. Responsibilities Create...
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Bilingual Technical Writer
4 weeks ago
Toronto, Ontario, Canada NTT DATA Full timeJob Title: Bilingual Technical WriterJob Summary:We are seeking a highly skilled Bilingual Technical Writer to join our team in Toronto, Ontario (CA-ON), Canada (CA). As a Technical Writer, you will be responsible for creating high-quality technical documentation, user manuals, and help text for our clients.Key Responsibilities:Develop and maintain technical...
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Technical Writer I
3 weeks ago
Toronto, Ontario, Canada Varicent Full timeAbout the Role:We are seeking a skilled Technical Writer to join our team at Varicent. As a Technical Writer, you will be responsible for creating high-quality documentation and microcopy to help our customers succeed with our products and features.Key Responsibilities:Develop and maintain online help content for our customers, business partners, and...
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Specifications Writer
3 weeks ago
Toronto, Ontario, Canada Adamson and AAI Full timeSpecifications Writer PositionAdamson and AAI is seeking a skilled Specifications Writer to prepare project manuals for complex architectural project types.Key Responsibilities:Prepare technical documents (specifications and contract documents) for incorporation into Project Manuals.Interpret architectural, engineering, and contract documents to assist the...
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Toronto, Ontario, Canada Trinity Consultants - Advent Engineering Life Science Solutions Full timeJob OverviewWe are seeking a highly skilled Technical Writer to join our team at Trinity Consultants - Advent Engineering Life Science Solutions in Upstate New York.
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Bilingual Technical Writer
3 weeks ago
Toronto, Ontario, Canada NTT DATA Full timeJob Title: Bilingual Technical WriterJob Summary:We are seeking a highly skilled Bilingual Technical Writer to join our team in Toronto, Ontario. As a Technical Writer, you will be responsible for creating high-quality technical documentation, user manuals, and help text for our clients.Key Responsibilities:Develop and maintain technical documentation,...
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Technical Writer I
4 weeks ago
Toronto, Ontario, Canada Varicent Full timeAbout VaricentVaricent is a leading provider of sales performance management software, founded in 2005 and acquired by IBM in 2012. We have since re-established ourselves as an independent global business, serving mid-size and enterprise clients with our full suite of solutions. Our mission is to empower organizations to optimize their sales performance and...
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Senior Technical Writer
4 weeks ago
Toronto, Ontario, Canada Randstad Canada Full timeJob Title: Senior Technical WriterWe are seeking a skilled Senior Technical Writer to create comprehensive technical documentation that enhances user understanding and supports operational efficiency.Key Responsibilities:Create professional technical project and user documentation, including systems and operational procedures.Develop a wide range of...
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Technical SR&ED Writer
4 weeks ago
Toronto, Ontario, Canada ZerotoOne Strategic Full timeJob Title: Technical SR&ED WriterCompany: ZerotoOne StrategicLocation: RemoteReporting to: SR&ED Program DirectorPosition Type: Full-time (remote)About ZerotoOne Strategic: We excel in aiding companies with SR&ED claims, combining expertise from tech entrepreneurs, accountants, and former CRA auditors to optimize returns for diverse industries.Job Summary:...
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Technical R&D Writer
3 weeks ago
Toronto, Ontario, Canada ZerotoOne Strategic Full timeJob Title: Technical SR&ED WriterCompany: ZerotoOne StrategicLocation: RemoteReporting to: SR&ED Program DirectorPosition Type: Full-time (remote)About ZerotoOne Strategic: ZerotoOne Strategic excels in assisting companies with SR&ED claims, combining expertise from tech entrepreneurs, accountants, and former CRA auditors to optimize returns for diverse...
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Specifications Writer
4 weeks ago
Toronto, Ontario, Canada Adamson and AAI Full timeSpecifications WriterWe are seeking a highly skilled Specifications Writer to join our team at Adamson and AAI in Toronto. As a key member of our team, you will be responsible for preparing project manuals for complex architectural project types.Key Responsibilities:Prepare technical documents, including specifications and contract documents, for...
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Technical Writer
3 weeks ago
Toronto, Ontario, Ontario, Canada Intelliswift Software Full timeJob Title: Proposal WriterLocation: Toronto, ON L5B 1H2 (Hybrid)Duration: 12 monthsContract Type: T4 onlyPay Rate: CA$41.38/HourRole Mandate: The candidate will write, publish, and maintain operating procedures for the TPS Sales Team, and the TPS product organization. The candidate will ensure solutions are written in a clear, concise and consistent manner...
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Senior Technical Writer
3 weeks ago
Toronto, Ontario, Canada Randstad Canada Full timeJob DescriptionWe are seeking a skilled Senior Technical Writer to create comprehensive technical documentation that enhances user understanding and supports operational efficiency.The ideal candidate will work closely with cross-functional teams to produce clear and accessible documentation, adhering to industry standards and best practices.Key...
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Technical Writer Specialist
2 days ago
Toronto, Ontario, Canada Varicent Full timeWe are looking for a skilled Technical Writer to join our team at Varicent, a leading sales performance management software company.About the RoleThe ideal candidate will be responsible for creating high-quality product documentation and UX microcopy that helps customers achieve success with our products and features. This is an excellent opportunity to work...
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Senior Technical Writer
2 weeks ago
Toronto, Ontario, Ontario, Canada Raise Full timeLocation Address: Scarborough, ON (there is some flexibility to WFH if preferred), but this may change to 2-3 times/week – strong preference for candidates in GTA Contract Duration: 1 year Possibility of extension & conversion to FTESchedule Hours: Monday-Friday, 9am-5pm Best vs Average• Experience in Cyber security & Law enforcement - Public...
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Senior Technical Writer
4 weeks ago
Toronto, Ontario, Canada Randstad Canada Full timeJob SummaryWe are seeking a skilled Senior Technical Writer to create comprehensive technical documentation that enhances user understanding and supports operational efficiency. The ideal candidate will have extensive experience in creating professional technical documentation, system policies, and guidelines.Key Responsibilities- Create professional...
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Technical Proposal Writer
4 weeks ago
Toronto, Ontario, Canada Rimkus Consulting Group, Inc Full timeJob SummaryThe Technical Proposal Writer creates proposals related to building/property condition assessments, energy audits, and related engineering design activities. This position requires gathering information, formatting the information according to the company's policies, obtaining supervisor approval, and sending the proposal to the appropriate...
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Content Developer and Writer
2 months ago
Toronto, Ontario, Canada beBee Professionals Full timeBeBee Professionals is seeking a skilled Technical Author and Editor to contribute to our team in Toronto.The ideal candidate will be responsible for creating, editing, and maintaining technical documentation for our products and services. This includes writing, editing, and proofreading technical documents, such as user manuals, installation guides, and...