Remote - Bilingual Customer Service Representative - German - English

4 weeks ago

Toronto ON, Canada Adecco Canada Full time €27

Adecco is currently hiring several Customer Service Representatives to work remotely from anywhere in Canada

Our client is a world leading class action administration firm that has an experienced team of case managers, information technology experts, notice administrators and social media specialists in Canada.

In this role you will serve as the primary point of contact for customers, assisting them with inquiries, concerns, and providing exceptional service to ensure a positive experience. Our client is searching for the ideal candidate to assist with solid competencies in a virtual environment, and efficient in communication. The successful candidates will be offered the opportunity to expand their skill set with supervisory related experience, coaching, and mentoring and the ability to provide strategic insight into adherence to policy and procedures. 

If you are an effective communicator, problem solver and great at building positive relationships with customers we are looking for you
Location:  Remote anywhere in Canada
Availability Required:  Monday-Friday shifts | 3:00am – 11:00am EST 
Temporary | full-time
weekly pay
Medical and dental benefits once qualified
Free training programs
Ensure content of oral and written communication meets the needs of the target audience
Work closely with Project Support Team
Overtime may be required during peak time.
1 year of customer service experience required
~ Must be Bilingual – German/English in both verbal and written communication
~ Ability to work successfully in a call center environment (sitting, talking to customers in a repetitive, regimented environment for an 8-hour shift

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