ICT System Administrator/Support

3 days ago

Calgary AB, Canada Distress Centre Calgary Full time

Community Information Exchange System Administrator Contract - November 1, 2025-April 30, 2026
For over 50 years Distress Centre has served Calgary and Southern Alberta, providing 24-hour crisis support, information, and resources at no cost. Anyone can call us day or night.
The System Administrator will ensure the operational success of the Community Information Exchange platform (CareSuite) by overseeing access controls, workflow management, system auditing and reporting. Reporting to the Senior Manager, Community Information Exchange the System Administrator will play a key role in the growth and maintenance of compliance for the CIE.
Data is structured and well-organized for reporting excellence.
A platform that evolves with community needs.
Data Management And Compliance
Ensure data collection aligns with all policies and procedures aligned to governance and privacy.
Conduct user audits ensuring compliance to policies and procedures.
Participate in Policy and Procedure creation/review for CIE Data Management and Privacy Compliance.
Manage user accounts (creation/deactivation) aligned with appropriate roles and permissions as defined in CIE policies and procedures.
Identify, with community partners, any platform enhancement opportunities.
Create new surveys .XML for system as required and as aligned to policies and procedure of both.
Create and maintain all dashboards in Power BI
Support vendor in creating platform reporting capabilities
Ensure accuracy and completeness of data
Commit to continuous Improvement
General work hours are 9:00AM – 5:00PM Monday-Friday, however some flexibility in working evenings and weekends to meet the needs of the program.

Reports to the Senior Manager, Community Information Exchange
Diploma in Data Systems, Information Technology, or a related field
Familiarity with system administration, database management, or data analytics
Experience or coursework with business intelligence tools (Power BI, Tableau, etc.)
Understanding of basic cybersecurity principles and user access control
Strong organizational and time management skills, interpersonal skills and effective communication skills and proficiency in data management and reporting.
Knowledge of the social services landscape in Calgary, including knowledge of resources and services available to individuals and families in need.
Compassionate, empathetic, and committed to supporting vulnerable populations.
Client/Service Centred Work – you make clients the ultimate focus of our agency, team, and individual choices and actions.
Communication – you clearly convey information and ideas through a variety of media in a way that engages the audience and helps them to understand and inviting dialogue and inciting action where appropriate.
Diversity, Equity & Inclusion – we build and sustain an inclusive work environment where all individuals are welcomed, supported, respected, and valued for their unique experiences, perspectives, talents, and contributions.
Change Management – you maintain your team and personal effectiveness when being impacted by changes within the organization.
Opportunity to work for an organization that's making a difference in our community

  • Principal Technology

    4 weeks ago

    Calgary, Canada Stantec Full time

    Principal Technology / ICT Leader - Canada WestJoin to apply for the Principal Technology / ICT Leader - Canada West role at StantecPrincipal Technology / ICT Leader - Canada West1 month ago Be among the first 25 applicantsJoin to apply for the Principal Technology / ICT Leader - Canada West role at StantecGet AI-powered advice on this job and more exclusive...

  • Intermediate Project Designer

    4 weeks ago

    Calgary, Canada Stantec Full time

    Intermediate Project Designer - Technology/ICTJoin to apply for the Intermediate Project Designer - Technology/ICT role at StantecIntermediate Project Designer - Technology/ICT6 days ago Be among the first 25 applicantsJoin to apply for the Intermediate Project Designer - Technology/ICT role at StantecGet AI-powered advice on this job and more exclusive...

  • Systems Administrator

    3 weeks ago

    Calgary, Ab, Canada Compunnel Inc. Full time

    Job Title : Senior IT Systems Administrator Location : Calgary, AB - Hybrid - 3 days onsite, 2 days remote Preferred Qualifications: BSc in Computer Science or related Engineering field is preferred. 7+ years of increasingly responsible IT Infrastructure administration in data center/SaaS architectures within a DevOps/Agile framework. 7+ years of hands-on...

  • Systems Support Administrator

    4 days ago

    Calgary, Canada Charter Full time

    **Position Summary**: The Systems Support Administrator will work within practiced team environments providing support of customer users, infrastructure, and technology. **Skills Overview**: Unified Communications (Voice) - Cisco, Webex, Microsoft Teams Cloud - M365, Azure, AWS Routing and Switching - Cisco Catalyst/ISR, Juniper EX/MX/SRX, Meraki Perimeter...

  • Deskside Support

    1 week ago

    Calgary, Canada Digital Commerce Bank Full time

    DC Bank, a private Canadian Schedule 1 Bank, is seeking a Deskside Support / System Administrator to join its Information Services team. The position would be based in Calgary, Alberta. Reporting to the senior executive, the ideal incumbent is one who is highly motivated, and gets things done accurately, effectively, and with mínimal supervision. **As a...

  • System Administrator

    1 week ago

    Calgary, Canada Cole International Full time

    **About Us**: - Since 1958, Cole International has been removing trade barriers and earning trust with every shipment. We specialize in logistics solutions, including customs brokerage and freight forwarding, across Canada and the U.S. Our team is passionate about simplifying complex global logistics, and we take pride in our people and their unmatched...

  • System Administrator

    1 week ago

    Calgary, Canada White Whale Full time

    _Systems Administrator I maintains and supports the integrity of the operating system environment and various computer systems. Administers, installs and troubleshoots a variety of operating systems. Being a Systems Administrator I performs systems maintenance tasks, such as system back-up, recovery and file maintenance. Schedules, installs, and tests system...

  • System Administrator

    2 weeks ago

    Calgary, AB TE V, Canada 1e8015e1-16f8-4400-83c8-c0a10692a7a1 Full time $7,136,077 per year

    OverviewWe are seeking a skilled and proactive Systems Administrator to join our IT team. The ideal candidate will be responsible for maintaining, configuring, and supporting our organization's IT infrastructure, ensuring optimal performance, security, and reliability. This role offers an exciting opportunity to work with a diverse range of technologies...

  • System Administrator

    4 days ago

    Calgary, Canada Borealis Fuels & Logistics Full time

    **ORGANIZATION INFORMATION** Borealis Fuels & Logistics is an international company focused on the distribution and sale of propane (LPG) for domestic energy consumption. Borealis is one of North America's fastest-growing propane companies. Borealis’ customers are residential, commercial, and industrial consumers. Borealis works with domestic propane...

  • Community Information Exchange System Administrator

    3 days ago

    Calgary, AB, Canada Distress Centre Calgary Full time

    Community Information Exchange System Administrator Contract - November 1, 2025-April 30, 2026 For over 50 years Distress Centre has served Calgary and Southern Alberta, providing 24-hour crisis support, information, and resources at no cost. Distress Centre does not define crisis. We do not judge. Anyone can call us day or night. What to expect in the role:...