Services Business Partner
3 weeks ago
As a People Business Partner, you'll be at the heart of our organization, playing a crucial role in shaping our success. Your job will be all about forging strong relationships and offering strategic guidance to everyone from front-line managers to our top executives. Joining our People & Culture Team as a People Business Partner, you’ll work closely with business leaders to fine-tune our People strategy . You’ll dive into everything from employee training and onboarding to compensation, benefits, and ensuring we’re on top of HR policies and compliance—including SOC 2. Plus, you'll get to lead and c ontribute to various special and cross-functional projects that help us keep innovating and getting better. Your role will be key in making sure our strategic goals and cultural values are perfectly aligned, helping us not just grow but truly thrive as one tight-knit team.
Serve as a trusted advisor to leaders through regular recurring meetings to discuss training , employee engagement, opportunities to improve work relationships, build morale and support retention.
Serve as a Subject Matter Expert (SME) on all people processes, policies and tools (R ippling , Jobvite , Manulife, Sunlife, Hanelly , T eams , S har epoint )
O ffer administrative assistance to both employees and managers throughout Nakisa, addressing all questions and handling documentation requirements
Lead offboarding process and c onduct exit interviews with departing employees to gather feedback and insights, ensuring that this data is accurately captured in the HRIS system (Rippling) for further analysis and to inform future HR strategies
Provide guidance to managers and employees regarding work permit applications, extensions, and permanent residency applications, to ensure compliance and support employee needs
Serve as HRIS system administrator by providing functional and technical expertise including system configurations, managing settings, troubleshooting issues, employing improvements, and ensuring overall data quality and integrity
Assess training needs across the organization and develop or coordinate training programs to fill skill gaps and foster professional development, enhancing overall company performance and employee retention
Support the performance management process, provide support to managers in conducting effective performance reviews and handling performance issues
Governance, Risk Management and Compliance
Continuously review and update HR policies and procedures to reflect changes in local employment laws and industry practices. Ensure all HR activities are compliant with legal and regulatory requirements
A ssist in conducting quality and validation audits for people processes, including job postings and digital files
Ensure compliance with all legislative and company policies in accordance with SOC 2 audit requirements
Work closely with the VP of People and Culture to suggest iterations on processes and initiatives to ensure compliance
Engage with partners, external professionals and legal counsel as needed.
Post-Secondary degree in Human Resources or related field with a minimum of 5 years of experience in an HR generalist role.
Preferably in Software industry
CRHA certification – an asset
Full proficiency in English and French, including engaging with the candidates and the community in writing, is required .
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