Jr. Service Representative to respond customer inquiries and process transactions for our large[...]

4 weeks ago


Toronto ON, Canada S I Systems Full time
Jr. Service Representative to respond customer inquiries and process transactions for our large banking client (on-site Montreal. English only needed) - 62547 Jr. Service Representative to respond customer inquiries and process transactions for our large banking client (on-site Montreal. English only needed) - 62547

Location: Montreal (1x/week on-site)

Duration: 6 months (possibility of extension or FT)

Job Description:

Establishes specialized support service in a specific function or technology. Fulfills transactions, internal business partner and/or external customer inquiries/ requests, and/or audit/ reconciliation activities in accordance with Bank and industry standards. Follows procedures in the analysis and resolution of internal and external inquiries, requests and issues, ranging from routine transactions to complex portfolio management referring more complex issues to senior team members and/or manager.

Must Have Skills:

  • 1+ year of experience in an administrative/customer service role
  • Knowledge of standard desktop applications
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