Commercial Customer Account Manager

3 weeks ago


Hamilton ON, Canada Insurance Brokers Association of Hamilton Full time

AP Insurance Brokers – Commercial Lines Account Manager
Commercial Lines Account Manager Position (AP Insurance Brokers)
AP Insurance is always looking for talent in the Insurance Industry We are accepting applications for experienced Commercial Account Managers who are knowledgeable expert advisors in commercial lines insurance. The successful candidate will be responsible for managing a book of business, servicing clients in a courteous and professional manner, and assisting the producers in obtaining, maintaining, and expanding business.
Responsible for managing a renewal book of business
Works closely with Producers to review accounts
Initiate Account Planning with Producer 100 days in advance of the renewal
coordinate, support plans, discuss arising issues and create comprehensive plans for existing clients
Develops new business from existing accounts and assigned leads
Manage account documentation (i.e., routine inquires, quotes, binders, statement of values, insurance contracts, endorsements, cancellations, etc.)
Review client’s current coverage and exposures, loss experience and analyze risk to determine the product/service requirements
Maintain up-to-date broker management system and workflow documentation and ensures workflows are followed
Ensure accurate and timely servicing and billing of accounts
Participate in training and professional development courses to enhance skills and industry knowledge
Minimum 3 years of commercial insurance experience required 
O license required
Advanced skills in Outlook, Excel, Word and Powerbroker
NEWS & UPDATES FROM THE INSURANCE BROKERS ASSOCIATION OF HAMILTON
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