Commercial Customer Account Manager

3 weeks ago


Hamilton ON, Canada Mttalentgroup Full time

Commercial Insurance Account Manager
MT Talent is happy to partner with a local insurance provider to source their next Account Manager .
For 40 years, they have delivered the highest quality experience their customers which helped them grow to be one of the largest independent insurance providers in Ontario. Along with providing superior insurance and financial products, they are heavily invested in their communities and staff. The company supports numerous charities and organizations and encourages their team to take part in this as well.
~ this is not a sales focused role

Fun social events
Community-oriented company
Respond to client calls, mail, emails in a prompt and friendly manner ensuring a high level of service is maintained at all times
Responsible for New Business workflows with Account Executives
Accurately handle change requests with attention to risk management
Handle Complex Accounts to provide creative, effective solutions that meet the needs of clients
Function as a front-line underwriter for qualifying, maintaining, and promoting sound quality business
Support clients with reporting claims and follow up in a timely manner to ensure quality service from insurance partners
Manage account receivables for accounts
Work closely with Account Executives to identify other lines of business as cross sell opportunities
RIBO License is required
~ Post-secondary degree or diploma in Insurance, Business, Finance, Administration or other area of study is an asset but not mandatory
~ Positively adapts to change and maintains quality of work effectively under pressure
~ Strong organizational and time management skills
~ Excellent customer service and interpersonal skills
~ Computer proficient: MS Office Suite. Insurance-specific software experience is required. Experience specifically with Power Broker and Policy Works is an asset.

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