Technical Account Manager
2 weeks ago
We are currently looking to fill the role of a Technical Account Manager (TAM). Working with Densify Account Managers and directly with our strategic customers, the TAM will be responsible for building and maintaining post-sales relationships and providing technical advocacy throughout the customer contract. The position requires a strong technical foundation combined with excellent presentation skills. The successful candidate will possess conceptual and analytical skills, planning abilities, sound judgment, innovation, and excellent oral and written communication skills.This position will be based in Canada (100% remote work) and report to the Senior Director, Technical Account Management. It is expected that the position would require occasional North American travel (approximately 15-20%). POSITION RESPONSIBILITIES: Provide advice and guidance as subject matter expert to ensure successful ongoing usage and adoption of capabilitiesDesign and develop innovative solutions to customer requirementsWorking with the Account Managers, undertake discovery and education activities to identify opportunities for usage across organizational functions and processesAdvisor to clients to integrate software with key 3rd party tools and client processesEngaging with customer support as a customer advocate to ensure speedy resolution of customer issuesEngaging with product management as the customer advocate on product roadmap discussions POSITION REQUIREMENTS: 5+ years experience in an enterprise software company and hands-on experience with large scale enterprise cloud-based software sales and/or deploymentsSuccessfully managed customer engagements to completion and customer satisfactionExcellent analytical skills & problem solving skills, combined with the ability to provide quick resolution to problemsDemonstrable success in thinking strategically, executing tactically while providing consistent and high levels of customer satisfaction and retention in a fast paced environmentWillingness to travel periodically based on customer and business needExceptional written and verbal communication skills and strong presentation skills are criticalAbility to manage multiple priorities, commitments and projectsB.S. degree in an engineering and/or technical discipline from an accredited college or university TECHNICAL REQUIREMENTS Hands-on experience with cloud, container and virtualization technologies; in particular: Kubernetes, Amazon AWS, Microsoft Azure, Google Cloud, and VMwareUnderstanding of DevOps principles and tools for orchestration / automation including Terraform, Jenkins, Ansible and CloudFormation PERSONAL ATTRIBUTES Adaptable team player who enjoys working in a fast-paced team atmosphereBusiness acumen and great attitude - loves working with customers to drive value creation for our customers and for DensifyDetail-oriented - you LOVE learning new technologies in great depth so that you can in turn help our customers solve problems and realize significant valueSelf-starter - you like autonomy and work well under pressure
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Technical Account Manager
2 weeks ago
Toronto, ON, Canada Braze Inc. Full timeWHAT YOU’LL DO As a Technical Account Manager, you will own the ongoing technical relationship through the entire lifecycle of customers in your portfolio, collaborating very closely alongside the Customer Success and wider account teams. This role will serve as a trusted technical advisor responsible for defining the Braze technology strategy for...
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Technical Account Manager
5 days ago
Toronto, Canada Uberflip Full timeUberflip is a marketing technology company founded in 2012 with headquarters in Toronto. Customer-facing teams use the Uberflip platform to package marketing collateral into mini, personalized websites that educate buyers on their product or service. Uberflip's core product features enable marketers to centralize and organize all their content, drive...
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Technical Account Manager CUSTOMER SUCCESS
2 weeks ago
Toronto, ON, Canada Braze Inc. Full timeWHAT YOU’LL DO As a Technical Account Manager, you will own the ongoing technical relationship through the entire lifecycle of customers in your portfolio, collaborating very closely alongside the Customer Success and wider account teams. This role will serve as a trusted technical advisor responsible for defining the Braze technology strategy for...
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Account Manager
5 days ago
Toronto, ON, Canada Tundra Technical Solutions Inc. Full timeAccount Manager About Tundra Technical Solutions Since 2004, Tundra's mission has been to be a global leader in talent recruitment. We've evolved into a recognized leader in total talent management, challenging norms and exceeding expectations by sourcing top-tier talent for some of the world's most renowned brands. Our pioneering approach to...
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Accountant - Technical Accounting
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Toronto, ON, Canada Munich Re Full timeCompany HSB Canada Location Toronto, Canada Driven by technology and fuelled by innovation, HSB is Canada’s premier specialty insurance and applied technology services provider. Offering 150 years of technical and service excellence, we are focusing on emerging trends and unlocking new opportunities for clients. Today, we are accelerating,...
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Senior Accountant
2 weeks ago
Toronto, ON, Canada Munich Re Full timeSenior Accountant - Technical Accounting Company HSB Canada Location Toronto, Canada Driven by technology and fuelled by innovation, HSB is Canada’s premier specialty insurance and applied technology services provider. Offering 150 years of technical and service excellence, we are focusing on emerging trends and unlocking new opportunities for...
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Technical Account Manager
3 weeks ago
Old Toronto, Canada Braze Inc. Full timeWHAT YOU’LL DO As a Technical Account Manager, you will own the ongoing technical relationship through the entire lifecycle of customers in your portfolio, collaborating very closely alongside the Customer Success and wider account teams. This role will serve as a trusted technical advisor responsible for defining the Braze technology strategy for...
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Technical Account Manager
2 weeks ago
Old Toronto, Canada Braze Inc. Full timeWHAT YOU’LL DO As a Technical Account Manager, you will own the ongoing technical relationship through the entire lifecycle of customers in your portfolio, collaborating very closely alongside the Customer Success and wider account teams. This role will serve as a trusted technical advisor responsible for defining the Braze technology strategy for...
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Technical Account Manager
2 weeks ago
Old Toronto, Canada Braze Inc. Full timeWHAT YOU’LL DO As a Technical Account Manager, you will own the ongoing technical relationship through the entire lifecycle of customers in your portfolio, collaborating very closely alongside the Customer Success and wider account teams. This role will serve as a trusted technical advisor responsible for defining the Braze technology strategy for...
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Account Manager
2 days ago
Toronto, Canada Tundra Technical Solutions Full timeAbout Tundra Technical Solutions: Since 2004, Tundra's mission has been to be a global leader in talent recruitment. We've evolved into a recognized leader in total talent management, challenging norms and exceeding expectations by sourcing top-tier talent for some of the world's most renowned brands. Our pioneering approach to Direct Source Curation sets us...
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Account Manager
2 weeks ago
Toronto, Canada Tundra Technical Solutions Full timeAbout Tundra Technical Solutions: Since 2004, Tundra's mission has been to be a global leader in talent recruitment. We've evolved into a recognized leader in total talent management, challenging norms and exceeding expectations by sourcing top-tier talent for some of the world's most renowned brands. Our pioneering approach to Direct Source Curation sets...
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Account Manager
2 weeks ago
Toronto, Canada Tundra Technical Solutions Full timeAbout Tundra Technical Solutions: Since 2004, Tundra's mission has been to be a global leader in talent recruitment. We've evolved into a recognized leader in total talent management, challenging norms and exceeding expectations by sourcing top-tier talent for some of the world's most renowned brands. Our pioneering approach to Direct Source Curation sets us...
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Account Manager
3 weeks ago
Toronto, Canada Tundra Technical Solutions Full timeAbout Tundra Technical Solutions: Since 2004, Tundra's mission has been to be a global leader in talent recruitment. We've evolved into a recognized leader in total talent management, challenging norms and exceeding expectations by sourcing top-tier talent for some of the world's most renowned brands. Our pioneering approach to Direct Source Curation sets us...
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Technical Account Manager, ES
4 days ago
Toronto, ON, Canada Amazon Full timeTechnical Account Manager, ES - EMEA-ISV Job ID: 2569384 | AWS EMEA SARL (France Branch) - G48 DESCRIPTION An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll...
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Technical Account Manager
2 weeks ago
Richmond Hill, ON, Canada SearchLabs Full timeTechnical Account Manager INDUSTRY: Information & Technology We are looking for a Technical Account Manager, who has worked in Managed Services/Cloud Solutions, to support our sales team and provide scalable solutions and recommendations to our clients. This is a key role and will be the bridge between our sales team and project team. IT isn’t...
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Sales Account Manager
2 days ago
Toronto, Canada Stack IT Full time**3-5 years of experience in the IT side of the Call Center industry** **Role**: - You will be the single point of contact and advocate for the client and their initiatives. - You will be tasked to exceed customer expectations through increased communication, process and technology improvement, delivery of customized IT solutions, environment analysis, and...
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Technical Accounting Consulting
7 days ago
Toronto, Canada RSM US LLP Full timeWe are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll...
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Technical Account Manager
6 days ago
Toronto, Canada Smile DH Full timeThis is a remote position and can be located anywhere in Canada. AS THE WORLD MOVES TO FHIR, THERE ARE PLENTY OF REASONS TO SMILE. Smarter decisions, fewer barriers, and better incentives are just the beginning. Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation...
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Expert Technical Account Manager
6 days ago
Ottawa, ON, Canada Altera Digital Health Inc. Canada Full timeThe Technology Account Manager is the primary, accountable owner of day-to-day client Hosting operations within their subset of clients. The TAM also serves as a trusted technology advisor to our clients and internal liaison to supporting teams. They ensure customer needs and contract requirements/Service Level Agreements are met. They conduct performance...
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Accountant – Technical Accounting
3 weeks ago
Toronto, Canada HSB Canada Full timeDriven by technology and fuelled by innovation, HSB is Canada’s premier specialty insurance and applied technology services provider. Offering 150 years of technical and service excellence, we are focusing on emerging trends and unlocking new opportunities for clients. Today, we are accelerating, changing the future of insurance and risk solutions, for a...
