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Lead Business System Analyst

2 months ago

British Columbia, Canada Redlen Technologies Inc. Full time

Tuesday, May 7, 2024

Why Redlen Technologies?

Redlen Technologies is a pioneering company that has revolutionized the semiconductor crystal growth and fabrication process.

At Redlen Technologies, innovation is at the heart of everything we do. Our founder's visionary work with the Canadian Space Agency laid the foundation for our groundbreaking Cadmium Zinc Telluride (CZT) sensors, revolutionizing medical imaging, security imaging, and non-destructive testing. We are driving a quantum leap forward in medical CT scanners, elevating diagnostic accuracy while reducing radiation dose– a technological feat that has earned us global recognition. With a commitment to excellence, we have earned the trust of Fortune 500 industry customers, leading to our acquisition by Canon Inc. for $430M – a testament to our industry leadership.

With over 200 dedicated professionals, we take pride in fostering a work environment where Science, Technology, Engineering, and Math (STEM) professionals thrive. As an equal opportunity employer we demonstrate that diversity drives innovation, and we are passionate about building a future where every employee contributes to our mission-driven success.Redlen's teams, mirroring the multifaceted diversity of Canadian society, exemplify our commitment to leveraging a wide range of ideas and backgrounds as a driving force for innovation, business excellence, and pioneering advancements in STEM.

The Facilities Engineering branch provides enterprise portfolio services to support the execution of strategic plans, service delivery plans, corporate and operational initiatives. Services include IT business services support; project and program planning and delivery though traditional and agile practices; project, program and portfolio processes and standards management and quality assurance; portfolio planning, portfolio balancing and optimization, portfolio financial management, governance, and risk management.

As a Business System Analyst Lead, you will play a pivotal role in driving the analysis and enhancement of business systems and processes within our organization. You will collaborate closely with stakeholders to understand business needs, define requirements, and deliver that align with strategic objectives.



RESPONSIBILITIES


Requirements Gathering and Analysis:

  • Collaborate with stakeholders to understand business objectives, processes, and challenges.
  • Conduct thorough analysis of existing systems and processes, identifying areas for improvement and optimization.
  • Translate business requirements into clear and actionable functional specifications, and business process designs.
  • Schedule, plan, and lead requirements gathering and review meetings in the development and documentation of Business, Functional and Technical Requirements.
  • Facilitate requirements and design sessions with business areas and technical teams.
  • Modeling and documenting key features and specifications of technical solutions.
  • Creation and maintenance of standard project artefacts including process workflow diagrams, test plans, communication plans, operating models.
  • Contribute to final solution design by identifying data, functional, and non-functional needs.

Solution Design and Implementation

  • Work closely with business and technical teams to design and implement effective solutions that meet business needs.
  • Develop and maintain documentation related to system architecture, data flows, and integration points.
  • Ensure that solutions are scalable, maintainable, and aligned with best practices and industry standards.
  • Liaise with the testing team to define and execute system testing such as functional, load, and integration.
  • Liaise with business stakeholders and support teams to develop and execute User Acceptance Testing
  • Coordinate all testing activities.
  • Work collaboratively with clients and vendors/suppliers to develop and implement business processes.

Change Management and Stakeholder Engagement

  • Facilitate communication and collaboration between business stakeholders and technical teams.
  • Manage stakeholder expectations and ensure alignment between business goals and technical solutions.
  • Develop and execute training programs for end users and power users, including documentation.
  • Contribute to program/project planning and execution.
  • Establish a structured approach with Operations staff to align with change control processes to ensure efficient end-to-end delivery of updates and changes.



Experience

  • 7+ years of experience in business analysis, with a focus on business analysis and software implementation.
  • Experience in a manufacturing environment.
  • Experience with one or more of the following technologies: PLM, QMS, MES, CRM, Jira, Cloud: SaaS, Microsoft M365 (OneDrive, Outlook Cloud, SharePoint, Power BI, Teams), Jira, Cloud: SaaS.



Knowledge, Skills and Abilities

  • Ability to work alongside Project Managers to supply Business Analysis services during a project lifecycle.
  • Strong analytical and problem-solving skills, with the ability to translate business needs into technical requirements.
  • Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels.
  • Experience with Agile methodologies and project management practices.
  • Familiarity with enterprise software systems, PLM, QMS, MES, CRM systems.
  • Excellent communication and group facilitation skills.
  • Self-motivated, detail-oriented, and capable of managing multiple tasks in a dynamic environment.

Education

  • Undergraduate degree in Administration, Engineering, Computer Science or related field, or equivalent combination of education and experience
  • Certification in business analysis (e.g., CBAP, PMI-PBA) or project management (e.g., PMP) is a plus.
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