Knowledge Manager- Sharepoint

Found in: Jooble CA O C2 - 2 weeks ago


Canada Percona Full time

People are everything and having a personal and professional development mindset is key to our growth. As a Learning Content & Knowledge Manager, you will join the broader People & Culture team to build and strengthen capabilities that significantly improve our staff experience, business performance, organizational development, customer care, service delivery, and leadership.
At the most basic level, the Learning Content & Knowledge Manager is a strategic role that is right in the center of the business, working with their colleagues to make important information easy to find and use for everyone else. That means creating conditions for knowledge to flow between people and tools, identifying and capturing information that’s actually important, and then building systems that everyone can use on their own with minimal time and effort to access and share this information.
The Knowledge & Content Specialist will help foster a culture of collaboration, innovation, and best practice sharing through a comprehensive approach to knowledge management. Develop and maintain a deep understanding of company strategy, processes, policies, and existing knowledge-sharing practices by working collaboratively and building relationships across internal teams
Implement and sustain strategies and plans to improve the creation, curation, capture, and retrieval of information required on a recurring basis, and enable the reuse of this information leveraging tools such as Notion, ServiceNow, and Google Apps
Collaborate with content creators (technical writers, Support engineers, curriculum developers, service desk agents) to formalize content creation, review, and refresh practices
Help accelerate the transfer of knowledge to new hires - ensure that our organization's know-how, information, and experience is shared from the first days of working at Percona
Keep all internal teams aligned on information necessary to deliver a great user/subscriber experience
In partnership with Marketing, develop and ensure consistency of knowledge and content-sharing standards including brand, voice, tone, quality, style, structure, and compliance requirements
Actively instruct, coach, mentor, and support our IT team and technical writers on knowledge management standards and best practices to ensure that both internal and external technical documentation is easily searchable and reusable
Partner with Marketing to develop effective content strategies centered around the user/subscriber experience, particularly in the area of self-service
Design and implement feedback loops to ensure all knowledge/documentation assets remain relevant, up-to-date, efficient, and impactful, and lead and implement refresh efforts as needed
Define metrics/KPIs and leverage analytics to monitor and evaluate the business impact of knowledge content e.g. usage, efficiency, accessibility, quality, and relevancy
3+ years working as a knowledge manager/specialist (including remote work) within a fast-paced, high-growth environment
~3+ years driving knowledge management initiatives, leading multiple teams and work-streams across various projects
~ You’ve quickly learned technical and/or complex concepts and distilled them into simple and digestible terms
~ You've exemplified a people-centric focus in collaborating with stakeholders at all levels to address knowledge and learning needs/changes and desired performance outcomes
~ You’ve maintained the delicate balance of successfully communicating and demonstrating the value and importance of knowledge-sharing projects, while being firm as needed to push progress and achieve higher quality from collaborators without demotivating them

Percona is a respected thought leader in the open source community. We provide services and software for MySQL, MongoDB, PostgreSQL and MariaDB to open source users globally.
Percona is remote-first and globally dispersed; we provide funding for training, certifications, conferences and more.
Discover what it means to work with some of the smartest people in the industry, who also know how to have fun and are always willing to lend a helping hand. We offer flexible hours, the ability to work remotely and the amazing experience of working with a multinational team of experts.
#


  • Senior SharePoint Office 365 Solutions Architect

    Found in: Jooble CA O C2 - 2 weeks ago


    Canada Alcero - Solutions d'entreprise Full time

    Senior SharePoint Office 365 Solutions Architect Alcero is a company specializing in the development, installation and deployment of solutions based on Office 365, SharePoint and Microsoft technologies in the following areas: intranet, extranet, integrated document management and governance and compliance center. The successful candidate will work on-site...

  • Knowledge Manager

    Found in: Jooble CA O C2 - 2 weeks ago


    Canada Percona Full time

    Percona is a preferred, sought after company to work for, and a place to build careers. People are everything and having a personal and professional development mindset is key to our growth. As a Learning Content & Knowledge Manager, you will join the broader People & Culture team to build and strengthen capabilities that significantly improve our staff...

  • Senior Business Analyst SharePoint REMOTE

    Found in: Jooble CA O C2 - 1 week ago


    Canada LeverageTek IT Solutions Full time

    LeverageTek is actively seeking a Senior Business Analyst – Cyber for a 4-month contract with its Ottawa/Montreal-based customer. Remote Collaborate with stakeholders to elicit, document, and validate the business and system requirements Contribute to the development of cyber security strategies aligned with organizational objectives and...

  • Senior Power Platform Developer

    Found in: Jooble CA O C2 - 1 week ago


    Canada Talasoft Full time

    Old Montreal, Canada | Posted on 02/28/2024 - Participate in all phases of the Software Development Life Cycle (SDLC), encompassing requirements gathering, analysis, design, development, testing, and production. - Provide support in post-production within an agile development environment. - Develop application prototypes for demonstration purposes...


  • Canada McKesson Canada Full time

    McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. At McKesson Canada, we touch the lives of 12 million Canadians every day. We carry more than 35,000 products in 12 distribution centers and ultimately provide distribution to 6,300 retail pharmacies, 1,350 hospitals, long-term care...

  • Client Manager, Client Management

    Found in: Jooble CA O C2 - 1 week ago


    Canada Thecentermemphis Full time

    VC3 offers Managed IT Services, Private Cloud Services, Hosted VoIP, Custom Web Applications, SharePoint Consulting, and Website Design & Hosting. VC3 has more than 25 years of experience providing a full range of Information Technology Solutions and Services to hundreds of municipalities and organizations throughout the United States and Canada. The...

  • Manager, Digital UX Writing

    Found in: Jooble CA O C2 - 1 week ago


    Canada WSP Global Inc. Full time

    In a context of rapid organizational growth, where opportunities abound for people who love to build and collaborate, this is an opportunity to be a key player in shaping and managing the digital experience for 67,000 employees worldwide. Reporting to the Director, Global Digital Experience, you will be responsible for the employee digital experience. As...

  • Manager Quality Management

    Found in: Jooble CA O C2 - 1 week ago


    Canada Langara College Full time

    Manager, Business Analysis page is loaded Manager, Business Analysis Apply locations Main Campus time type Full time posted on Posted 3 Days Ago job requisition id JR-3288 Interested in a career at Langara College? Our employees exemplify Langara's values ofexcellence, collegiality, innovation and integrity. Apply through Careers in your Workday...


  • Canada Interfacing Technologies Full time

    **About the job** **Process Analyst** Full-Time Employment Location: Remote Work-from-home Interfacing puts culture and team at the forefront - company fit is critical - we are looking for highly innovative, motivated, creative and sharp people with big ideas and ready to execute! Tired of working in a bureaucratic slow moving ship with outdated...

  • Care Operations Manager

    Found in: Jooble CA O C2 - 2 weeks ago


    Canada Red Cross Full time

    Salary Band (CAD) $56,362.Employee Working Location : Remote (BC, Canada) Temporary Full-Time (12 months) The Canadian Red Cross (CRC) – an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. Responsibility 1: Support Persons...

  • Operations Administrator

    Found in: Jooble CA O C2 - 1 week ago


    Canada KBL Environmental Ltd. Full time

    Join the KBL Team! Are you ready to be part of Western Canada’s leading environmental team? At KBL, we specialize in delivering inspired environmental solutions across Environmental Projects & Consulting Services, Waste Facilities, and Transportation. As an emerging leader in the industry, we attribute our success to our exceptional team. Safety is our...

  • Senior Vice President Asset Management/Acquisitions

    Found in: Jooble CA O C2 - 2 weeks ago


    Canada Mini Mall Storage Full time

    Established in 2020, Mini Mall Storage Properties has been successfully acquiring storage facilities throughout North America with rapid expansion in the United States. We have a team of talented and diverse self-storage experts who span across 15 states and 7 provinces to support and manage our rapid growth across North America. With over 50,000 units and...

  • Senior Manager, PMO

    Found in: Jooble CA O C2 - 2 weeks ago


    Canada Sofina Foods Inc. Full time

    Markham, ON, Canada Req #863 Tuesday, March 12, 2024 ABOUT US Sofina Foods is one of Canada’s leading manufacturers of primary and further processed protein products for retail and foodservice customers as well as international markets. We manufacture pork, beef, turkey, chicken and fish products in Canada and Europe. Our family of brands include:...


  • Canada Fivesky Full time

    Are you a confident and organized individual, who thrives in a fast-paced team atmosphere? Have you worked on projects where you guide analyzing and aggregating data? We are hiring for a dynamic, goal-oriented individual who is excited at the idea of working with a global financial firm to track key data and push the project forward. If this sounds like you,...

  • Revenue Enablement Coordinator

    Found in: Jooble CA O C2 - 2 days ago


    Canada Cority Full time

    Cority is the global enterprise EHS software provider creating industry-leading technology to empower those who transform the way the world works. For over 35 years, Cority has been powered by the spirit of innovation, deep domain expertise, and a commitment to integrity that enables higher levels of operational and sustainable performance with the most...

  • Administrative Assistants-Temp-Legal

    Found in: Jooble CA O C2 - 1 week ago


    Canada Canadian Partnership for Women and Children Full time

    Join our dedicated team of staff and volunteers and help put an end to extreme poverty. Results Canada is recruiting an Administrative Assistant to join our dedicated team of staff and volunteers. We are a national grassroots advocacy organization that is committed to creating the political will to end extreme poverty and to educating and supporting...

  • ADMINISTRATEUR SHAREPOINT F/H

    Found in: Jooble CA O C2 - 1 week ago


    Canada Mevotech LP Full time

    Mevotech is a trusted North American aftermarket auto parts leader that specializes in the engineering, design and distribution of driveline, steering and suspension parts (branded and private label). Mevotech was recognized with a 2023 Canada’s Best Managed Companies award for its industry-leading performance, global business practices, and sustained...

  • Analyst / Senior Analyst, Asset Management and Investments

    Found in: Jooble CA O C2 - 2 weeks ago


    Canada Air Canada Full time

    Senior Analyst, IT Project Management Office - 32556 Location:DORVAL,QC,Canada Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Reporting to the Senior Manager,...

  • Bilingual Team Performance Leader

    Found in: Jooble CA O C2 - 1 week ago


    Canada WSP Global Inc. Full time

    As a Team Lead, your main responsibility will be to manage a small to medium-size Billing team(s), which could be Geographically spread. You will also be responsible for managing an assigned portfolio, to understand billing practices, processes, and systems. Our Billing Teams are primarily responsible for issuing client invoices for a portfolio of projects...

  • Procurement Specialist, Supply Chain

    Found in: Jooble CA O C2 - 2 weeks ago


    Canada Fortra, LLC Full time

    We are looking for a Procurement Specialist who will play a critical role in ensuring the efficient procurement of goods and services necessary for our organization's success. The ideal candidate will possess a strong understanding of and provide direction of procurement processes, negotiation skills, and the ability to build effective supplier and business...