Oem Field Service Representative, Bombardier

2 weeks ago

Montréal QC, Canada CAMP Systems International, Inc. Full time

CAMP Systems is the leading provider of aircraft compliance and health management services to the global business aviation industry. CAMP is the pre-eminent brand in its industry and is the exclusive recommended service provider for nearly all business aircraft manufacturers in the world. Our services are delivered through a “SaaS plus” model and we support over 20,000 aircraft on our maintenance tracking platform and over 31,000 engines on our engine health monitoring platform. Additionally, CAMP provides shop floor management ERP systems to over 1,300 aircraft maintenance facilities and parts suppliers around the world. CAMP has grown from a single location company in 2001, to over 1,300 employees in 13 locations around the world.

CAMP’s relationships with business aircraft manufacturers, aircraft maintenance facilities, and parts suppliers place it in a unique position to understand how current offline information flows in the business aviation industry to introduce friction to the global market for business aviation parts and services. CAMP is building a digital business that will streamline the exchange of parts and services and create substantial value for both CAMP and the aviation industry at large.

CAMP is an exciting company to work for, not only because of its future growth prospects, but also because of its culture. Smart, motivated people, who want to take initiative, are given the opportunity and freedom to make things happen. CAMP is part of the Hearst Transportation portfolio

Job Summary

We are currently in search of an OEM Field Service Representative working with Bombardier. The primary responsibilities of the successful candidate will be to manage CAMP’s partnership with Bombardier. You will be responsible for on-site engagement with a key CAMP partner, building the strategic relationship, capturing key information, and coordinating with CAMP operations and management to drive revenue to CAMP. Success will require the ability to build strong relationships with key partner personnel.

Responsibilities will include delivering presentations and demonstrations to articulate features and differentiators of the CAMP service. Additionally, you must be able to understand a customer or prospect’s business operations, and then suggest solutions that address their pain points by taking advantage of the many ways in which CAMP can deliver value. You will drive CAMP customer satisfaction by developing an understanding of customer requirements and working cross-functionally with Product, Operations, and Sales to develop solutions to support customer needs.

Responsibilities

  • Drive business development opportunities for CAMP by becoming a trusted colleague and on-site representative for a key CAMP partnership
  • Determine the needs of the partnership by building relationships, identify overall impact on the business, and working to co-create solutions or escalate issues
  • Support on-site deliveries of new aircraft and work to capture these customers on CAMP through presentations and product demonstrations that communicate the value delivered by the CAMP service
  • Identify opportunities to improve the relationship with this key partner, drive new business, and enhance our value
  • Work cross-functionally with our Product, Operations, and Sales teams to make sure the partner has the best possible experience related to CAMP’s services.
  • Become an expert in the CAMP external and internal products and develop working knowledge of the CAMP enterprise solution
  • Understand customer requirements and configure CAMP’s product offerings to drive efficiency and meet customer’s specifications
  • Clearly articulate features and differentiate CAMP’s product offerings across new and existing CAMP customers
  • Draft and deliver targeted presentations
  • Record, manage and track customer issues through final resolution
  • Perform post-resolution follow-ups of customer issue requests

Requirements

  • Bachelor’s degree, or an equivalent combination of education and experience
  • At least 5-7 years’ experience in aviation maintenance, aviation management, technology engineering, consulting or professional services or an equivalent combination of these
  • Knowledge of regulatory requirements including regulations pertaining to Air Carriers
  • Experience performing needs assessments and making recommendations based on the discovered requirements
  • Must be an active, and positive team member
  • Ability to be self-sufficient, and self-reliant:
    Schedule time and travel, handle workload, and plan/organize accordingly
  • High level ability to present, and interact with clients
  • Fluency in English
  • Fluency in French (preferred)
  • Ability to travel locally 50%+ of time
  • Ability to travel internationally occasionally
  • Proficient in Microsoft Office suite

Desired Skills

  • Experience working for a Part 91, 135 or 145 organization
  • Certification as an A&P (desired) and/or IA with experience utilizing the privileges of this certification
  • Experience using maintenance tracking applications (CAMP/CESCOM /Avtrak experience a plus)
  • Prior instructor or training experience

CAMP is committed to creating a diverse environment and is proud to be an affirmative action and equal opportunity employer. We understand the value of diversity and its impact on a high-performance culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

CAMP is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact hr@campsystems.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status EOE

  • Oem Field Service Representative, Bombardier

    2 months ago

    Montréal, QC, Canada Camp Systems International Inc. Full time

    CAMP Systems is the leading provider of aircraft compliance and health management services to the global business aviation industry. CAMP is the pre-eminent brand in its industry and is the exclusive recommended service provider for nearly all business aircraft manufacturers in the world. Our services are delivered through a “SaaS plus” model and we...

  • Shop/Field Service Technician

    2 weeks ago

    Montréal, QC, Canada CAMP Systems International, Inc. Full time

    CAMP Systems is the leading provider of aircraft compliance and health management services to the global business aviation industry. CAMP is the pre-eminent brand in its industry and is the exclusive recommended service provider for nearly all business aircraft manufacturers in the world. Our services are delivered through a “SaaS plus” model and we...

  • Pompier - Bombardier (Montréal)

    3 months ago

    Montréal, QC, Canada Securitas Canada Ltd. Full time

    **POMPIER - BOMBARDIER (Montréal)** **Titre**: Pompier 5 jours **Statut**: Permanent **Endroit**: Dorval **DESCRIPTION DU POSTE** **PRINCIPALES RESPONSABILITÉS** - S’assurer du maintien des connaissances des agents et agents pompier; - Secondera la gestion principalement au niveau incendie; - Agir à titre de leader positif au sein d’une équipe...

  • Conseiller senior Data

    3 weeks ago

    Montréal, QC, Canada Bombardier Full time

    English version will follow) Chez Bombardier, nous concevons, construisons, modifions et entretenons les avions les plus performants du monde pour les individus, les entreprises, les gouvernements et les entités militaires les plus avisés. Chaque jour, vous faites partie d’une équipe qui offre des expériences et des produits de qualité supérieure,...

  • Conseiller·ère, Rémunération

    3 weeks ago

    Montréal, QC, Canada Bombardier Full time

    (English version will follow) Pourquoi vous joindre à nous ? Chez Bombardier, nous concevons, construisons, modifions et entretenons les avions les plus performants du monde pour les individus, les entreprises, les gouvernements et les entités militaires les plus avisés. Nous réussissons à établir les normes les plus élevées grâce à notre approche...

  • Conseiller·ère, Rémunération

    2 weeks ago

    Montréal, QC, Canada Bombardier Full time

    (English version will follow) Pourquoi vous joindre à nous ? Chez Bombardier, nous concevons, construisons, modifions et entretenons les avions les plus performants du monde pour les individus, les entreprises, les gouvernements et les entités militaires les plus avisés. Nous réussissons à établir les normes les plus élevées grâce à notre approche...

  • Field Technical Representative

    6 months ago

    Montréal, Canada Service Instukem Ltee Full time

    **Technical Sales Representative** **Instukem is a company with phenomenal growth. We act as an indispensable partner of our customers. We meet their cleaning and disinfection needs with our full range of innovative and eco-responsible products and services.** The Technical sales representative is responsible for ensuring the retention of existing...

  • Field Service Technician 1

    7 months ago

    Montréal, Canada Siemens Energy Full time

    Experienced Professional **A Snapshot of Your Day** Siemens Energy Transmission services provides covers acomprehensive service portfolio including packaging turnkey installation andcommissioning, repair, refurbishment and spares for OEM and non-OEM powertransformers. In addition we supply spare parts for both AIG and GIS installedbase Thisposition...

  • Field Service Representative I

    7 days ago

    Montréal, Canada STERIS Full time

    At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. **Position Summary**: As a Field Service Representative I you will act as Trusted Advisor to STERIS Customers in maintenance and procurement of medical devices and consumable products as part...

  • Field Execution Representative

    2 months ago

    Montréal, QC, Canada Monster Energy Canada ULC Full time

    **Position Summary**: The Field Execution Representative program is a market specific program for Monster Beverage Corp. The purpose of the team is to: - Support and assist Trade Development Managers in executing programs - Increase Merchandising support in All Measured Channels - Focus on Distribution, Space & points of interruption - Build and Strengthen...

  • Field Service Technician

    3 weeks ago

    Montréal, QC, Canada Allfix Service Group Ltd Full time

    **Job Overview** We are seeking a motivated and dependable **Mobile Service Technician** to join our dynamic team in and around Montreal. In this role, you will be responsible for diagnosing, repairing, and maintaining a variety of systems and equipment, including locksmithing, door and window repair, appliance repair, chimney repair, garage door repair,...

  • Field Service Technician 1

    6 months ago

    Montréal, Canada Siemens Energy Full time

    **A Snapshot of Your Day** Siemens Energy Transmission services provides covers a comprehensive service portfolio including packaging turnkey installation and commissioning, repair, refurbishment and spares for OEM and non-OEM power transformers. In addition we supply spare parts for both AIG and GIS installed base This position reports directly to the...

  • Field Service Representative

    6 months ago

    Montréal, Canada GE HEALTHCARE Full time

    **Job Description Summary**: n this role, the Field Service Representative (FSR) will be responsible for driving customer satisfaction through Service Excellence and meeting the daily service repair needs of Diagnostic Imaging and Clinical equipment ranging from Anesthesia and Monitoring to XRAY, CT etc. GE Healthcare provides transformational medical...

  • Associate Field Service Representative

    6 months ago

    Montréal, Canada Stryker Corporation Full time

    **Why customer service at Stryker?**: Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need....

  • Agent de Sécurité

    6 months ago

    Montréal, Canada Securitas Canada Ltd. Full time

    **Agent de sûreté chez Bombardier|Montreal Permanent de 4 Jours - Quart de 12 H - $23.09/H** **Poste permanent à temps plein de jour et de nuit sur rotation. 4 jours de travail collé et 4 jours de repos. Possibilité de faire du temps supplémentaire.** - 4 quarts de jour consécutifs de 12 heures chacun (6am - 6pm) - 4 quarts de nuit consécutifs de 12...

  • Agent de Sécurité

    6 months ago

    Montréal, Canada Securitas Inc. Full time

    **Agent de sûreté chez Bombardier|Montreal Permanent de 4 Jours - Quart de 12 H - $23.09/H** **Poste permanent à temps plein de jour et de nuit sur rotation. 4 jours de travail collé et 4 jours de repos. Possibilité de faire du temps supplémentaire.** - 4 quarts de jour consécutifs de 12 heures chacun (6am - 6pm) - 4 quarts de nuit consécutifs de 12...

  • Field Sales Representative

    6 months ago

    Montréal, Canada Techtronic Industries Canada, Inc. Full time

    At TTi, people come for the opportunity and stay for the culture! Job Description Summary **Job Description**: Field Sales Representative | Leadership Development Program TTI Canada Inc. | Milwaukee®, RYOBI®, Hoover® & HART® - Full-Time | Permanent | Positions Available Nationwide_ TTI is a world-class leader in design, manufacturing, and marketing...

  • Technicien de Service Feo/ Service Technician Oem

    7 months ago

    Montréal, Canada Rolls-Royce Full time

    **Job Description**: **Technicien de service FEO** Fournir un support technique, une formation et un support commercial selon les besoins pour: - Hiérarchiser la charge de travail et les priorités du technicien de terrain RR pour soutenir notre client - Principal point de contact quotidien pour les constructeurs d'avions. - Communiquer clairement avec...

  • Field Service Technician

    3 months ago

    Montréal, QC, Canada Solenis Full time

    **What we’re seeking** We are currently seeking a Service Technician to join the team in our Institutional business and based in the Greater Montreal Area. This position provides detailed and professional technical assistance and support to the Business Group and aids in any technology development projects related to chemical...

  • Field Sales Representative

    6 months ago

    Montréal, Canada BEX Engineering Full time

    **Company Description** BEX is known not just for our exceptional quality but also for our industry-leading delivery and customer service. With offices in Canada, the United States, and Germany, we sell our products worldwide to thousands of customers and hundreds of industries. Our Mississauga production facility houses state of the art equipment and BEX...