Administrative Services Manager, Full Time

2 weeks ago


Saskatoon SK, Canada University of Saskatchewan Full time

The University of Saskatchewan is a world leader in water and food security, vaccine development and infectious diseases, and human, animal, and environmental health. The Administrative Network provides innovative and disciplined support as an integral part of ensuring USask becomes the university the world needs. The Administrative Network is also committed to fostering a workplace culture that promotes diversity, collaboration, and professional growth. USask provides employees many benefits such as flexible work arrangements; ongoing professional development and mentorship and a comprehensive benefits and pension program.

 
Reporting to the Manager, Administrative Network, the Supervisor is an expert in providing administrative support to a variety of stakeholders with complex and at times competing needs and priorities. The purpose of this position is to supervise and direct a team of staff to deliver exceptional administrative support to leaders and units within the Vice President Administration and the Provost and Vice President Academic’s portfolios.

 
Nature of Work: The Supervisor is an experienced, partner-focused professional who oversees the day-to-day operations of the administrative professionals who support a variety of senior leaders with differing needs and priorities. This position contributes to the development, streamlining, and continuous improvement of the administrative services and processes within the administrative network. The work requires the ability to create new and improve upon existing processes and projects, often requiring the ability to navigate highly interdependent and interrelated groups in the administrative and provost portfolio. The ability to effectively develop credibility and manage relationships with a variety of senior leaders within the university is essential.
Supervises and coordinates day-to-day operations of the administrative assistant team.
Works with the Manager, assists with employee life cycle activities such as: recruitment, orientation and onboarding, coaching and performance feedback, supporting professional growth, training and development, managing performance improvement and escalating disciplinary matters as appropriate.
Deploys administrative staff efficiently, effectively, and flexibly across the portfolio to ensure consistent administrative support (including covering scheduled and unscheduled absences).
Enables the USask shared services model by leading a team of administrative professionals that provide consistent support/services.
Ensures the team is providing consistent and effective communication to all stakeholders while following established professional administrative standards.
Acts as a champion for the administrative network and communicates the numerous benefits and advantages of this team environment to all levels of the organization.
Works effectively with other offices (Central Offices, Strategic Business Advisors, Colleges/Units).
Acts as a floating administrative assistant covering areas in need.
These responsibilities contribute to the effective functioning of administrative processes and support the organization's success. Relevant post-secondary education, along with 1-3 years in administrative team leadership. Experience working within a multi-reporting shared services organizational structure is an asset.
Experience working with diverse communities and stakeholders in an organizational setting is an asset.
Possesses advanced subject matter knowledge of administrative support, strong customer service orientation, innovative problem-solving abilities, excellent communication skills, and effective relationship-building capabilities.
Experience in relationship building through team collaboration, client focus, conflict resolution, adaptability, and building trust within a team.
Must be proficient with Microsoft Office software (Word, Excel, PowerPoint, Visio, and Outlook) and be able to learn new computer programs quickly.
Department: Administration Network
Permanent
Employment Group: Exempt Full Time Equivalent (FTE): 1.Driver's License and Abstract Check: Not Applicable
Administrative Network Supervisor
The University of Saskatchewan is a world leader in water and food security, vaccine development and infectious diseases, and human, animal, and environmental health. The Administrative Network provides innovative and disciplined support as an integral part of ensuring USask becomes the university the world needs. The Administrative Network is also committed to fostering a workplace culture that promotes diversity, collaboration, and professional growth. USask provides employees many benefits such as flexible work arrangements; ongoing professional development and mentorship and a comprehensive benefits and pension program.

 
Reporting to the Manager, Administrative Network, the Supervisor is an expert in providing administrative support to a variety of stakeholders with complex and at times competing needs and priorities. The purpose of this position is to supervise and direct a team of staff to deliver exceptional administrative support to leaders and units within the Vice President Administration and the Provost and Vice President Academic’s portfolios.

 
Nature of Work: The Supervisor is an experienced, partner-focused professional who oversees the day-to-day operations of the administrative professionals who support a variety of senior leaders with differing needs and priorities. This position contributes to the development, streamlining, and continuous improvement of the administrative services and processes within the administrative network. The work requires the ability to create new and improve upon existing processes and projects, often requiring the ability to navigate highly interdependent and interrelated groups in the administrative and provost portfolio. The ability to effectively develop credibility and manage relationships with a variety of senior leaders within the university is essential.
Supervises and coordinates day-to-day operations of the administrative assistant team.
Works with the Manager, assists with employee life cycle activities such as: recruitment, orientation and onboarding, coaching and performance feedback, supporting professional growth, training and development, managing performance improvement and escalating disciplinary matters as appropriate.
Deploys administrative staff efficiently, effectively, and flexibly across the portfolio to ensure consistent administrative support (including covering scheduled and unscheduled absences).
Enables the USask shared services model by leading a team of administrative professionals that provide consistent support/services.
Ensures the team is providing consistent and effective communication to all stakeholders while following established professional administrative standards.
Acts as a champion for the administrative network and communicates the numerous benefits and advantages of this team environment to all levels of the organization.
Works effectively with other offices (Central Offices, Strategic Business Advisors, Colleges/Units).
Acts as a floating administrative assistant covering areas in need.
These responsibilities contribute to the effective functioning of administrative processes and support the organization's success. Relevant post-secondary education, along with 1-3 years in administrative team leadership. Experience working within a multi-reporting shared services organizational structure is an asset.
Experience working with diverse communities and stakeholders in an organizational setting is an asset.
Possesses advanced subject matter knowledge of administrative support, strong customer service orientation, innovative problem-solving abilities, excellent communication skills, and effective relationship-building capabilities.
Experience in relationship building through team collaboration, client focus, conflict resolution, adaptability, and building trust within a team.
Must be proficient with Microsoft Office software (Word, Excel, PowerPoint, Visio, and Outlook) and be able to learn new computer programs quickly.
Department: Administration Network
Permanent
Employment Group: Exempt Full Time Equivalent (FTE): 1.Driver's License and Abstract Check: Not Applicable
The University is committed to employment equity, diversity, and inclusion, and are proud to support career opportunities for Indigenous peoples to reflect the community we serve. however, in accordance with Canadian immigration requirements, Canadian citizens and permanent residents will be given priority. We are committed to providing accommodations to those with a disability or medical necessity. We continue to grow our partnerships with Indigenous communities across the province, nationally, and internationally and value the unique perspective that Indigenous employees provide to strengthen these relationships. Indigenous Truth policy and Standing Committee in accordance with the processes developed to enact the policy.



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