![ORBINOX North America](https://media.trabajo.org/img/noimg.jpg)
Bilingual Sales Representative
3 weeks ago
Orbinox est à la recherche d’un(e) représentant(e) des ventes internes pour se joindre à notre équipe dynamique. Ce rôle nécessite des compétences en vente et en service à la clientèle pour soutenir nos produits de vannes industriels et municipaux. Le ou la candidat(e) idéal(e) travaillera en étroite collaboration avec l’équipe des ventes, les clients et les experts techniques pour garantir un processus de vente sans faille et une excellente expérience client.
Répondre aux plaintes ou aux demandes de service après-vente des clients et faire le suivi avec le service approprié et le client
Collaborer avec d’autres départements (Production, Ingénierie, Ventes externes, Achats, Logistique, Comptabilité) tout au long du processus pour répondre aux attentes des clients et aux délais
Un minimum de 2 à 3 ans d’expérience en ventes internes ou un rôle similaire, de préférence dans le secteur industriel ou manufacturier
Connaissance des vannes industrielles ou de produits connexes est un atout
Expérience pertinente dans l’établissement de devis et la vente de produits
Bilingue français et anglais (oral et écrit)
Excellente connaissance de Microsoft Office (Excel, Outlook, Word)
Capacité à établir et à maintenir des relations positives, tant à l’intérieur qu’à l’extérieur de l’entreprise, tout en restant axé sur le client
Connaissance du logiciel Salesforce (un atout)
Capacité à comprendre et à expliquer des produits techniques
Horaire de travail flexible
· ORBINOX est présent dans plus de 70 pays et détient plus de 50 ans d’expérience dans la conception, la fabrication et la distribution de vannes à guillotine, vannes murales, registres industriels et équipements hydromécaniques. Orbinox is seeking an Inside Sales Representative to join our dynamic team. This role requires a blend of sales and customer service skills to support our industrial and municipal valve products. The ideal candidate will work closely with the sales team, customers, and technical experts to ensure a seamless sales process and excellent customer experience.
Respond to customer complaints or requests for after-sales service and follow up with the appropriate department and the customer;
Maintain thorough knowledge of Orbinox products, customer requirements, and company practices relating to pricing, accounting terms and conditions as well as shop practices.
Collaborate with other departments (Production, Engineering, Outside Sales, Purchasing, Logistics, Accounting) throughout the entire process to meet customer expectations and deadlines.
A minimum of 2–3 years of experience in inside sales or a similar role, preferably in the industrial or manufacturing sector;
Familiarity with industrial valves or related products is an asset;
Fluently bilingual in French and English (oral and written);
Excellent knowledge of Microsoft Office (Excel, Outlook, Word);
Knowledge of Salesforce software (an asset);
· Ability to understand and explain technical products;
Flexible work schedule
· Casual atmosphere
· ORBINOX is located in over 70 countries and has over 50 years of experience in the design, manufacture and distribution of knife gate valves, sluice gates, industrial dampers and hydromechanical equipment.
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